Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Over 3 years experience as a case manager/social worker with an emphasis on mental health/medical with in emphasis in mental health/ medical .My goal is to obtain a full-time position as a Case Manager dedicated to welfare and growth. My focus is problem solving and improving the lives of individuals. I am very excited about the possibility of working with a committed team of professionals.

  • Ability to conduct medical / mental health interpretations.
  • Great interpersonal skills
  • Strong communicator
  • Culturally-sensitive
  • Creative
  • Self-starter
  • Excellent interpersonal skill
  • Extremely productive in high volume environment.
  • Ability to develop and meet public service plan goals. Knowledge in Windows XP Professional, Power Point, Microsoft Word, Next-gen and Excel.
  • Fast learner
  • Deadline-driven
  • Skilled multi-tasker

  • Acted as the departments "go-to" person for challenging calls and as the primary mentor for new employees.
  • Ensured charting accuracy through precise documentation patient Care.
  • Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients.
  • Acted as a liaison in communicating clients concerns to Psychiatrist/ medical providers prior to appointments.
  • Documented patient information obtained from intake interviews.
Bilingual Case Manager, 2014 - 2015
Devereux Titusville, FL,
  • Coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms.
  • Provide supporting counseling, problem solving, contracts and limit settings.
  • Establish attainable goals for consumers.
  • Involve consumers, agencies and other planning.
  • Assist consumers with basic medical procedures and hygiene needs.
  • Encourage consumers to attain the highest possible levels of independence.
  • Participate as a member of a multi-disciplinary team in developing and implementation of therapeutic services, to include working with substance abusers, as it relates to case management.
  • Supported patients with customized patient teaching tools. Coordinated with doctors and registered nurses to develop care plans for patients.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Developed patient care plans, including assessments, evaluations.
Patient Navigator/ Social worker, 2011 - 2014
Seven Hills Foundation Middleboro, MA,
  • Provide a comprehensive range of Patient Navigator services including education, outreach, care coordination, and patient self-management support for chronic diseases.
  • Provide adult, adolescent, family psychosocial evaluations.
  • Provide individuals, group and family counseling regarding family planning.
  • Determine eligibility for rite care; assist patients with applications for the indigent pharmaceuticals programs and other social services.
  • Provide Hiv, Hepatitis, pregnancy counseling and testing, and also provide patients with appropriate referrals.
  • Develop and maintain good working relationships with area of community health providers, schools, legal, welfare and other social/ human service and mental health personnel and agencies.
  • Work as a navigator with the Health Source RI exchange program.
Interpreter/ translator, 2010 - 2011
International Institute Of Rhode Island City, STATE,
  • Performer interpreting services as needed by Spanish speaking customers.
  • As well as provide services in business, legal, medical, insurance, government, and social service settings.
Residential Counselor, 2010 - 2011
Family Services Of Rhode Island City, STATE,
  • Provide guidance and supervision of adolescents in a residential setting.
  • To assist each resident to make decisions about daily life, conduct and discipline within the boundaries of Agency policy and the requirements of the contractual agreement with the Department of Children, Youth and Family.
  • Provide an environment that promotes the physical and mental well-being of each child.
  • To Transport clients to doctor's appointments, to provide clients supervised family visits.
B.A: Psychology, Expected in 2009
Rhode Island College - Providence, RI
Targeted Case Manager Qualified Hiv Tester FRC for Rite Care applications Chronic Diseases self-management leader CPR : , Expected in
- ,

English/ Spanish


Case Management Skills , interpersonal skills, Knowledge of local community resources and contracts, family planing counseling, CPR, , knowledge of local insurance, leadership skills, legal, mental health, Excel, exchange, Power Point, Windows XP, Microsoft Word, Navigator, Next, organizational skills, problem solving, self starter, social services, Spanish speaking

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School Attended

  • Rhode Island College

Job Titles Held:

  • Bilingual Case Manager
  • Patient Navigator/ Social worker
  • Interpreter/ translator
  • Residential Counselor


  • B.A
  • Targeted Case Manager Qualified Hiv Tester FRC for Rite Care applications Chronic Diseases self-management leader CPR

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