I have several experiences in all types of Customer Service levels with background as Courtesy Clerk and a Host looking to join a growing entrepreneurial organization as part of the Executive team with a strong background in Customer Service. Action-oriented with strong ability to communicate effectively with people, computers, and prepping food.
Training and development
Berista, 02/2018 － CurrentIke's Coffee & Tea － Tucson, AZAt my current position, I use our register, also known as Square to place our customers orders and process payments with cash and card. I got professional training on how to make proper drinks such as lattes, shakes, double shots, macchiatos, etc. We got training on how to use blenders, espresso/coffee machine, and a Grinder.
Courtesy Clerk, 08/2014 － 01/2015Fry's Food And Drug － Tucson, AZMy job was to bag customers groceries, gather up all shopping carts, stocked the front with all the necessity things, and helped a lot of elderly's and blind people shop and put their groceries in their vehicle. I was nominated as employee of the month on my 3rd month in.
HostOlive Garden Italian Restaurant － Tucson, AZAs a host I greet people with a smile and use the computer to place them in line. I seat people to their table and give them information on our menu. I also get their drinks/food to help my team better their customer's experience and I help prep by rolling silver wear, and gather up all the menus. I train and share all my knowledge in my position to all new employees. Other then my position as a host I clean up the bathroom and restaurant when needed.
Education and Training
2013Desert View High School － Tucson, AZ, United StatesHigh School Diplomawhen i was at desert view i was part of a dance team named next level.We performed at a lot of different schools and cities for competition. I also participated in our Folklorico team for 2 years. Not only was I involved in dances, but I was also in drama and we would perform different types of plays such as monologes, group plays, musicals, and couple plays. We would perform in front of the school and do after school plays for anyone to come in. Aside from school activities, most days I would volunteer at the Frontera for a group called Greef and Loss
2014Compass High School － Tucson, AZ, United StatesThe year I went to compass I immediately joined their dance class. I was in ballet, hip hop, and contemporary. I performed in front of the school and i also got chosen to experience a dance convention in phoenix for 3 days. As soon as I found out they had drama I joined to to get more experience in art. The year I went to compass I decided to work harder so I can graduate early and because of hard work and patience, I succeeded in everything I wanted to accomplish.
Activities and Honors
I was in our schools Jag program for 1 year. We did a lot of volunteering to help us better our customer services. Jag taught me what to expect in the future with our career field.