Empathetic and articulate with a strong background in customer service. Friendly and able to provide a positive customer experience.
Answer phone calls that involved:
Maintaining adequate static goals in: Efficiency, Survey, Adherence, Quality Assurance and Occupancy.
Selected to train new hires
Lived with and took care of grandmother at home.
Allowed grandmother to spend her last years at home and to pass away at home.
Completed GED while also taking college courses at the same time. Obtained GED in spring of 2011.
Companies Worked For:
Job Titles Held:
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