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Benefit Authorizer Resume Example

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BENEFIT AUTHORIZER
Professional Summary

Dynamic individual bringing years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations. Organized and hardworking with outstanding multitasking and problem-solving capabilities.

Skills
  • Training development
  • Pre-Employment Screening
  • Team building
  • MS Office
  • Organization
  • Conflict Resolution
  • File and records management
  • Candidate Sourcing
  • Wages and Salary
  • Recruitment
  • Relationship development
  • Problem resolution
  • Business operations
  • Risk management
  • Organizational Development
Work History
Benefit Authorizer, 09/2017 to Current
Us Government Other Agencies And Independent Organizations – Nashville , TN
  • Receives claims filed against SSA and enters data regarding those claims into an electronic database.
  • Prepares reports regarding receipts, pending claims, cleared claims, etc.
  • From the information contained in the database.
  • Prepares declarations and affidavits from the information contained in the database.
  • Communicates, both orally and in writing, with claimants, legal representatives, insurance adjusters, and others, in the development, documentation, and resolution of FTCA and MPCECA claims.
  • Compiles, organizes and maintains information on each incident for which an FTCA or MPCECA claim may be filed against SSA and associates such information with claims that are subsequently filed.
  • Exercises final authority to allow or deny FTCA claims up to a fixed dollar amount established by a delegation of authority from the SSA Claims Officer.
  • Makes recommendations to the SSA Claims Officer for final disposition of FTCA claims that exceed the fixed dollar amount established by the delegation of authority.
  • Exercises final authority to allow or deny MPCECA claims up to a fixed dollar amount established by a delegation of authority from the SSA Claims Officer.
  • Makes recommendations to the SSA Claims Officer for disposition of MPCECA claims that exceed the fixed dollar amount established by the delegation of authority.
  • Provides assistance to claimants requesting reconsideration of the administrative decisions on their FTCA and MPCECA claims.
  • Makes a substantive review of additional documentation submitted by claimants on reconsideration.
  • Makes appropriate recommendations concerning the disposition of such requests to the SSA Claims Officer.
  • Maintains direct relationships with, and assists: the SSA Claims Officer; SSA attorneys; U.S.
  • Attorneys; and, other legal staff in the Department of Justice.
  • Reviews AIMS Instructions developed by SSA components in the administrative claims area to assure compliance with the requirements of the law and SSA policies.
Management Trainee, 05/2017 to 09/2017
Diamond Advanedge – Sugar Land , TX
  • Deliver superior customer service and effectively communicate with customers, vendors, and co-workers.
  • Learned proper sales techniques and problem-solving skills.
  • Gained responsibility for developing new businesses and maintaining current relationships.
  • Received training, learned business operations and staff functions, and monitor staff performance.
  • Scheduled and reviewed employees work schedules and work flow procedures.
  • Resolved escalated concerns using professionalism and understanding of all facets of issue.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Teller, 12/2016 to 05/2017
Midcountry Bank – Saint Cloud , MN
  • Provide account services to customers by receiving deposits and loan payments.
  • Participate in an intensive study of procedures, policies, and regulations governing the processing of post adjudicative actions dealing with beneficiary records.
  • Use Technical Instructions in an organized manner, to facilitate accurate and timely decisions.
  • Protect and secure customer's confidential information during transactions.
  • Identified discrepancies with bank accounts and other processes.
  • Reviewed large amounts of bank account data for quality and service.
Intern, 01/2016 to 12/2016
Crain Communications – Chicago , IL
  • HIPAA (Health Insurance Portability and Accountability Act) trained.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Prepared treatment rooms for patients by following prescribed protocols and procedures.
  • Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Analyzed and resolved discrepancies regarding dental and medical history.
  • Communicated on a daily basis with medical professionals, patients, and the general public.
Education
Bachelors of Science: Business MarketingAlabama State University - City, State
  • GPA: 3.0
  • Alpha Kappa Alpha Sorority, Incorporated. December 2018 – Current
  • Graduate/Undergraduate Relations
  • Co-Chair
  • American Marketing Association September 2014 – May 2017
  • Member
  • Student Government Association August 2014 – January 2016
  • Events Committee Member
  • Alabama State University Cheerleader August 2012 – May 2016
  • Team Leader/Captain 2015-2016
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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88Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • Alabama State University

Job Titles Held:

  • Benefit Authorizer
  • Management Trainee
  • Teller
  • Intern

Degrees

  • Bachelors of Science : Business Marketing

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