Behavioral Youth Counselor Resume Example
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BEHAVIORAL YOUTH COUNSELOR
Professional Summary
Client-focused Mental Health Counselor with 5 years of experience in healthcare. Successful in lending expertise to improve delivery of care. Highly accomplished in designing education programs and building consensus among stakeholders and healthcare leaders. Multi-talented Ed Financial Counselor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced Mental Health Tech with over 5 years of experience in Mental Health. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
01/2019 - CurrentBehavioral Youth Counselor | Youth Villages - Dothan , AL
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
05/2017 - 06/2019Financial Services Representative | South Georgia Medical Center - Lakeland , GA
- Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
- Modified, updated and processed existing policies.
- Processed and recorded new policies and claims.
- Collected premiums and issued accurate receipts.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Checked documentation for accuracy and validity on updated systems.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Verified client information by analyzing existing evidence on file.
02/2015 - 11/2017ED Financial Couselor | Delta Medical Center - City , STATE
- Accurately inputted all patient and insurance information into company's computer system using [Software].
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Verified client information by analyzing existing evidence on file.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Took copayments and compiled daily financial records.
- Explained plans for treatment and payment options.
Education
05/2010Northside High School , CityHigh School Diploma:
Expected in 04/2023LeMoyne-Owen College, City, StateBachelor of Science: Social Work
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Resume Overview
School Attended
- Northside High School
- LeMoyne-Owen College
Job Titles Held:
- Behavioral Youth Counselor
- Financial Services Representative
- ED Financial Couselor
Degrees
- High School Diploma :
Bachelor of Science : Social Work
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