Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
A well organized, highly motivated, detailed orientated person who is looking to transition into the Human Resources field/Administrative field.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
03/2011 to Current Behavioral Lead Counselor Keurig Dr Pepper | Grand Prairie, TX,
  • Provided high quality case management and service management to children with mental and behavioral impairments improving their ability to function in their environment.
  • Managed children's case files, consulted with outside personnel according to HIPPA mandates regulations Developed and maintained weekly, quarterly and annual reports documenting child's progress.
  • Coordinated and worked with Medicaid ensuring appropriate program for each child while improving overall effectiveness.
  • Effectively operated computer, copier, scanner, electronic mailing system and phone system.
  • Provided action results and worked closely with all levels of school personnel identifying appropriate actions for each individual child.
04/2009 to 03/2011 Merchandiser Sage Hospitality Resources, Llp | San Diego, CA,
  • Corresponded with a team of 5-10 employees for Wal-Mart, Farm Fresh, Bloom, and Food Lion stores increasing time management.
  • Coordinated and maintained all merchandising events and followed company policy/execution of work creating more space development.
  • Resolved conflicts and evaluated team output to reach team and store goals increasing store revenue and improving employee morale.
03/2008 to 04/2009 Server/Bartender Bickford Senior Living | Fredericksburg, VA,
  • Provided quality dining experience through attention to detail and teamwork providing quicker processing of orders.
  • Demonstrated ability to multitask and maintain excellent customer service.
  • Developed rapport in a fast- paced, high-energy environment with returning customers.
02/2007 to 03/2008 South Carolina Job Board | South Congaree, SC,
  • Resolved customer questions and concerns in a positive and helpful manner satisfying customers and creating a professional rapport.
  • Surveyed customers regarding recent service that helped the company gain a better understanding how to serve customers effectively.
  • Guided customers through the sales process with tact and efficiency increasing knowledge of customer buying and selling processes.
  • Maintained consistent attention to detail and organized extensive sales paperwork.
Current to Administrative Assistant Bickford Senior Living | Lancaster, OH,
  • Prepared and reviewed payroll for 40+ employees delivering employee paychecks on time.
  • Served as liaison between management, builders, and customers providing high level of customer care.
  • Handled written, electronic and phone communication accurately making sure orders were correct.
  • Worked in correlation with accounts receivable and accounts payable in order to maintain cooperate accounts.
  • Organized office and handled deposits increasing smooth flow and operations of administration.
  • Demonstrated problem-solving skills as well as attention to detail and ability to multi-task in a busy office environment increasing the amount of work produced on a daily basis.
2005 to Patient | City, STATE,
  • Records Keeper.
  • Interned with Medical records department keeping track of patient records that resulted in patient confidentiality according to HIPPA mandated regulations.
  • Effective communication, time management and organization in order to produce records for upper management.
Expected in B.S | Psychology Business Management Radford University, Radford, Virginia GPA:
Expected in | Powhatan High School, Powhatan, Virginia GPA:

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School Attended

  • Radford University
  • Powhatan High School

Job Titles Held:

  • Behavioral Lead Counselor
  • Merchandiser
  • Server/Bartender
  • Administrative Assistant


  • B.S

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