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Behavioral Health Technician Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Substance Use Disorders affect people from all walks of life and all age groups but they are treatable and many people DO recover. I am an honest, caring, motivated, DEDICATED, hard working, very talented Substance Use Disorder & Mental Health Tech, with experience in various settings. Exceptionally talented at building a rapport with different clients from all backgrounds of life and build a bond that will help to encourage honesty, mindfulness and growth. As a Behavioral Health Technician, I NEVER had a client leave AMA (Against Medical Advisory) when I had the opportunity to sit, talk, and communicate with them first! Diagnosed with comorbidity allows me to bridge a connection with clients while also being knowledgeable about both sides of the gamut. My grit, desire & heart to help a Substance Use Disorder and/or a Mental Health client is... There is not a word valuable or strong enough to carry, or tell my passion and willingness to help those who are sick and suffering.

You will also be getting someone who is committed to helping clients understand emotional issues underlying Substance Use Disorder & Mental Patterns. Focused on helping clients improve confidence, their well being and functioning while preventing Substance Use and educate clients with the 12 steps and how to implement them into daily life. Diligent program support professional well-versed in evaluating the behavioral and physical needs of all patients/clients. Adept at documenting daily activities and special incidents while effectively managing patients/client needs, assisting with treatment coordination and supporting program operations. Desiring a challenging new atmosphere while offering time already in the field. Eager, motivated, and hungry for more knowledge. I am that person who will immediately contribute to your team's success through hard working, attention to detail, enthusiastic, energetic, high-spirited individual who is determined to do the next right thing, because we can't keep what we have without giving it away.

Skills
  • Client / Patient Care & Safety
  • Natural Leader, Motivated, and Hard Working
  • Mental & Behavioral Health
  • Relationship Development
  • Activity Monitoring
  • AED Certified
  • Cardiopulmonary Resuscitation (CPR) & First Aid Certified
  • Behavioral Health
  • Mindfulness & Meditation
  • Public Speaker / Speaking
  • Client / Patients, Rapport
  • Organization, Documentation, Written Communication, & Attention to Detail
  • Infection Control Understanding
  • Teamwork & Team Building
  • Regulatory Compliance
  • Specimen Testing
  • Teaching Patients/Clients The importance of daily and long term goals and goal setting
  • Substance Use Disorder & Mental Health, Written
  • Skill-Building Exercises
  • Therapeutic Exercise
  • Cognitive Behavioral Therapy
  • Crisis Intervention
Education
Bucks County Community College Newtown, PA Expected in 12/2020 CRS : Mental Health Services, Drug & Alcohol Addiction - GPA :
  • Continuing education in getting my CRS (Certified Recovery Specialist) certification
  • The Addiction Process Certification (CRS Class 2/8/20)
  • Recovery 101 Certification (CRS Class 2/29/20 Classes were cancelled after this due to the Covid-19 pandemic.)
  • I am now enrolling for the Certified Recovery Specialist (CRS) Training Classes that begin on Saturday, September 26, 2020 and go through Saturday, December 5, 2020. At Penn State Lehigh Valley, in Center Valley, PA.
Palisades High School Kintnersville, PA Expected in 06/2004 Diploma : All - GPA :
  • Awarded Colonial League Student Athlete Of The Year 2004
  • Elected Captain of wrestling team all 4 years
Certifications
  • CPR/First Aid/AED Certified
  • HIV/AIDS DDAP Certification
  • FBI Fingerprint Record Check 11/18/19 (Needed For Previous Employer)

Certified Recovery Specialist (CRS) Classes:

  • The Addiction Process
  • Recovery 101 (After this class all other classes were cancelled due to the Covid-19 pandemic. As soon as DDAP relists the classes I will immediately sign up and finish all courses to get my CRS Certification)

Trainings Completed:

  • Bloodborne Pathogens And Standard Precautions
  • Building a Multicultural Care Environment
  • Incident Reporting
  • Infection Control
  • What Does Becoming Trauma Informed Mean
  • Boundaries
  • Sexual Harassment For Employees
  • NARCAN(Naloxone):Overdose Identification and Administration
  • HIPPA: The basics
  • HIPPA Privacy Self-Paced
  • Fire Safety: The Basics
  • Fire Safety
  • Customer Service
  • Preventing, Slips, Trips and Falls
  • Corporate Compliance and Ethics

WILLING TO TAKE ANY CLASSES OR COURSES TO GET ANY CERTIFICATIONS NEEDED!

Work History
St Joseph School Of Nursing - Behavioral Health Technician
Providence, RI, 11/2019 - 05/2020
  • Performed client intake procedures according to internal standards for all new admissions, accompanied new clients to unit and recorded vital signs to establish baseline record upon facility arrival
  • Participate in team meetings, written and verbal shift change protocol and communicates with staff either verbally or in written communication logs, shift updates Responsible for detail client log and shift note documentation in electronic record for each client
  • Maintains safe, orderly, and therapeutic physical environment for clients including support with crisis intervention as directed by supervisors and clinical team
  • Support daily structure of therapeutic program through helping clients attend all scheduled activities under direction of supervisors
  • Was responsible for running Mindfulness & Meditation groups, Refuge Recovery groups, and meetings that involved in setting up a new outside speaker on a weekly basis
  • Supports objectives of treatment plans for each client as directed by supervisor and clinical team Attend training as necessary and directed
  • Engages in multidisciplinary team efforts to support clients in treatment process
  • Monitors ADL (activities of daily living) for each client
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs
  • Completed documentation for every incident and forwarded to correct personnel for review, also prepared and submitted daily tech log reports to supervisor every shift
  • Facilitated on-site activities, support groups and outings for clients
  • Conducted client rounds every hour to check on clients
  • Built and maintained positive staff relationships to promote teamwork and better serve clients
  • Counseled and mentored clients on substance use and life choices
  • Took and monitored vital signs, and managed patient behavior
  • Ensured that clients and families were treated with respect and dignity
  • Assisted and counseled anywhere from 26-47 patients daily
  • Searched clients belongings prior to and during stays
  • Support program by helping with upkeep of facility
  • Responsible for conducting searches of clients at admission upon return back to facility from gym, outside event with counselor, or outside AA/NA meetings
  • Charted on each patient daily
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA- I never had one client AMA on my shift IF I was able to speak with them)
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each client
  • Flexible Availability
  • Resolved conflicts and negotiated mutually beneficial agreements between clients
  • Recommended continuing treatment to clients and communicated with clients counselor
  • Observed patient behaviors and mental status and notified on shift nurse of unusual or potentially dangerous occurrences
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge
  • Applied de-escalation and limit-setting techniques to promote client cooperation
  • Supported patients needing medical care to relieve clients anxiety and promote positive outcomes
  • Treated clients and families with respect and dignity
Cox Auto Inc - Painter/Handyman
East Greenbush, NY, 12/2018 - 11/2019
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
  • Communicated with customers via phone and email to confirm deliveries being dropped off at their residence (If needed) and respond to inquiries
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Valued for being extremely detail oriented
  • Committed to providing quality work at competitive prices
  • Ordered all parts, supplies and tools to maintain 3-piece inventory
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Obtained correct dimensions and specifications by properly measuring areas
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls
  • Managed over 10 custer calls per day
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting
  • Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags
  • Selected proper amount and type of thinners and accelerant to be used for each specific job
  • Worked flexible schedule, including holidays and weekends, depending on customers needs
  • Recorded expenses and maintained accounting records in Quickbooks Pro
Riegelsville Auto Care - Tow Truck Operator
City, STATE, 07/2011 - 11/2018
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
  • Answered roadside assistance calls for tows and other vehicle support
  • Managed over 40 customer calls per day (When in shop office)
  • Increased sales by 10% (When in shop office selling jobs to customers)
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities
  • Maintained telephone and radio contact with supervisor to receive delivery instructions
  • Fastened chains, straps, covers and binders to secure load during transit
References

Melissa Fisher - Supervisor at Pyramid Healthcare Inc: (215) 880-4148

Tim York - I am his sponsor/life coach : (267) 875-9092

Tina Marie - Former repeat customer when self employed: (267) 614-6568

Troy Holzworth - Former Boss at Riegelsville Auto Care LLC: (610) 428-8076

Human Services
  • 2004-2009 - Volunteer Assistant wrestling coach for Palisades Youth Wrestling
  • 2006-2008 - Head Coach for Palisades Middle School
  • March, 2018 - Present - Volunteer life coach to Mr. Ryan Chadwick (listed in references)
  • June, 2018 - Present - I have created a small group of 4 people who will go down to Kensington in Philadelphia twice a month if possible to donate food, clothes, and help. Within those 3 individuals and myself we have generated a numerous amount of support from others, that we are now able to help donate clothes to places like rehabs, children centers, etc. and any other establishment we can help. We make sure that we do not offer help unless we are 110% sure that we will have enough resources to provide. I do not make commitments that I cannot fulfill it's just a personal belief I have.

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Resume Overview

School Attended
  • Bucks County Community College
  • Palisades High School
Job Titles Held:
  • Behavioral Health Technician
  • Painter/Handyman
  • Tow Truck Operator
Degrees
  • CRS
  • Diploma

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