I am excited for the opportunity to grow and add value for my next employer. I am a fast learner, enjoy working with people but also work well on my own. I have 5+ years administrative experience and 3+ years of supervisory experience.
-Audited casework files and ensured income, IDs, and payment amounts were compliant with grant rules
-Developed new processes for auditing, managed schedules, trained new compliance agents and caseworkers, created work guides and tools
-Managed the email help desk by responding professionally and efficiently to questions and issues as they arose, stressing great customer service
-Helped to plan activities and provided transportation to do errands
-Managed finances, filed paperwork, and kept records
-Learned to communicate in an effective way
- Focused on Math and Technical Writing -Minor in Spanish -Certificate in Technical Writing
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