Attentive , patient, and goal oriented and hoping to branch out into a career in Customer Service. For the past 17 years working in the Direct Care field, I am eager to learn, energetic, and capable of being professional under pressure .
Excellent Human relations and interpersonal skills
Microsoft Office (Word, Outlook, Excel, and Power Point)
Direct Implementation of Behavior-Analytic Services
Led clients with autism aged 2-19 to achieve a greater independence in their home and community.
Worked Directly with clients in the field, observed behavior, measure client's independent success, calculated percentages, and reported results to Behavior Analyst, and clients guardians daily.
Communicated with clients, employers, and shcedulers daily with Microsoft outlook, text messaging, and phone calls.
Effectively manage a 6 person group home for clients with developmental disabilities.
Interview and train new staff, create schedules, supervise personnel, and facilitate ongoing monthly meetings.
Manage allocated budget to optimize use of resources, control costs, and assist clients with personal finances and ensure client's funds are available for use.
Complete all daily documentation as required and write daily chronological notes for each shift
Respond to emergencies as appropriate and practice universal [recautionsResponded to customer requests via telephone and email.
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