I am a creative problem solver. I am seeking a new opportunity to grow and put my skills to work. I come with 6 years of customer service and management experience. I am highly efficient and accurate, with strong planning, problem solving, and communication skills.
+Maintain customer service focused environment
+Meet regularly with General Manager and team to discuss business metrics and action plans
+Administrative duties; create and maintain paperwork, photocopying, scanning, faxing, scheduling meetings and shifts
+Conduct interviews with potential talent to ensire a high level of client experience
+Ensure all tasks are completed by deadline
+Partner with SEC to ensure all training is delivered
+Analyzed departmental documents for appropriate distribution and filing.
+Educate team of latest brands, trends, and innovations
+Facilitate training through company provided materials and self created agendas
+Light administrative duties; paperwork, filing, emails
+Motivate team toward individual and group goals
+Stand in for Beauty Manager in their absence
+Create and manage events
+Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
+Completed all daily tasks and special assignments with an efficient and quality-driven approach.
+Welcomed customers into the store and helped them locate items.
+Priced merchandise, stocked shelves and took inventory of supplies.
+Participate in team goals
+Use engaging consultation to achieve sales goals and client experience metrics
+Answer phones (transfer calls, take messages, phone etiquette)
+Share product knowledge with client through consultation and demonstration
+Created digital image files for use in digital and traditional printing methods.
+Wedding and party invitations
+Light filming and editing of footage
+Logos for various uses
+Utilizing Photoshop, Illustrator, and InDesign to achieve graphic perfection in
accordance with the client's needs
+Developed skills in various fields including:
-Ditigal and Web design
+completed assignments with strict deadlines
+Developed team creative skills
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