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Batrtender Resume Example

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BATRTENDER
Summary

Outgoing [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Point of Sale (POS) system operations
  • Hors-d'oeuvres service
  • Food inspection
  • Price memorization
  • Menu knowledge
  • Safe food handling
  • Supervision and training
  • Staff supervision
  • Customer experiences
  • Staff training and development
  • Anticipating guest needs
  • Beer, wine and soju cocktails
Experience
Second Street Brewery | Santa Fe, NMBatrtender09/2018 - 01/2020
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Used POS system to input orders, create checks and issue receipts.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Inventoried glass and stemware and cut costs by [Number]% through effective inventory management.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in the proper locations according to health code standards.
  • Monitored bar inventory and promptly restocked low items before depletion.
Bourbon Grill | Santa Fe, New MexicoGeneral Manager09/2017 - 09/2018
  • Encouraged, trained and disciplined employees to maximize performance.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Managed [Type] operations, including hiring, coaching and mentoring team of [Number] sales representatives.
  • Analyzed product costs, schedules, [Type] and [Type] to drive business decisions.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Directed successful turnaround, eliminating over $[Number] in debt within [Timeframe].
  • Motivated and led team members to work together to achieve targets.
Inn At Loretto | Santa Fe, New MexicoMaintenance Technician01/2002 - 10/2017
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Operated hand and power tools to complete repairs.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Collaborated with [Job title]s on [Task] and [Task] to complete projects within expected timeframes.
  • Performed repair work on [Type] and [Type] equipment, typically returning machines and tools to service within [Number][Timeframe].
  • Removed snow from sidewalks using shovels and [Type] equipment and placed rock salt to prevent falls.
  • Read blueprints and specifications to determine best methods to approach [Type] and [Type] projects.
  • Filled out logs of daily actions using [Software] computer tracking system.
  • Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
  • Performed routine inspection and maintenance of equipment.
  • Secured all doors and windows after hours to prevent theft and trespassers.
  • Fixed building systems and structural components using professional finishes.
Capital Grill | Santa Fe, New MexicoServer08/2016 - 10/2017
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
Education and Training
Aztic Home Scholling | Albuquerque, NMGED
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Resume Overview

Companies Worked For:

  • Second Street Brewery
  • Bourbon Grill
  • Inn At Loretto
  • Capital Grill

School Attended

  • Aztic Home Scholling

Job Titles Held:

  • Batrtender
  • General Manager
  • Maintenance Technician
  • Server

Degrees

  • GED