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Batch Job Scheduler Resume Example

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BATCH JOB SCHEDULER
Summary

Accomplished IT professional in Global Operations Infrastructure; extensive knowledge of Incident, Problem, Change Management and also Batch Scheduling; 

TWS Batch Job Scheduler adept at setting up and creating job plans in a global environment; proficient in Batch Scheduling functions and excited about improving and developing new skills. 



Experienced in detailed instructions and preparations necessary in a fast-paced environment;

Demonstrated handling pressure and customer engagement in critical / difficult circumstances;

Experience managing multiple issues with conflicting priorities under tight deadlines;

ITIL (Information Technology Infrastructure Library) certified

Highlights
  • Incident Management
  • Problem Management
  • Change Management
  • Critical Incident Response
  • Unix Administration
  • IBM Tivoli System Monitoring
  • TWS Batch Job Scheduling
  • CA7 Batch Monitoring
Experience
Lowell General HospitalAugust 2016 to July 2017Batch Job Scheduler
Chelmsford , MA
Assist in converting Autosys JIL batch scheduling jobs into a TWS format for  IBM TWS 9.2. Analyze job and job stream processing for improvement in a global environment.
FacebookMay 2016 to July 2016Batch Job Monitoring
Newton County , GA

Utilized IBM TWS 8.6 to provide IT Batch Monitoring and Scheduling in a global environment remotely. Monitored jobs and schedules for a special E2E project.

Wells FargoApril 2016 to April 2016Service Desk Specialist
Kaysville , UT

Technical Support Team provides prompt, knowledgeable and professional support to all U.S. Bank employees. The first line of contact for all U.S. Bank employees seeking support with Active Directory, Intranet, Mainframe, IBM Notes (Lotus Notes) and USBmail passwords.

Bickford Senior LivingMarch 2013 to April 2015Batch Job Scheduler
Urbandale , IA

• Used IBM TWS 8.6 to provide IT Scheduling services in a global environment in the form of creating jobs, job streams and dependencies for automatic job scheduling

• Analyze job processes and recommend improvements for Levi's USA, Asia and Europe

• Carry out technical activities in support of project delivery, service improvement and ongoing support for TWS jobs / job streams

• Create jobs on the Windows and Unix platforms

• Responsible for every phase of batch job execution (creation, execution, troubleshooting)

• Managed jobs for SAP (Systems Applications and Products)

• GIS (Gentran Integration Suite- transfer files from 1 application to another)

• EDI (Electronic Data Interchange)

• Raymark

Levi Strauss & Co.June 2011 to April 2015Incident / Problem Management
City , STATE

Provided Customer Service / IT Support to the company's infrastructure in the form of:

Incident Management (Service Now) -

  • Monitor high priority incidents with a major business impact to completion. Gathering all resources together to quickly resolve.
  • Manage and track Incidents in order to restore service to customers as quickly as possible
  • Prioritize incidents based on customer / business impact

Problem Management (Service Now) -

  • Following through after the incident is resolved to determine root cause
  • Work to remove defects to eliminate recurring events

Change Management (Service Now) -

  • Responsible for monitoring and approving all ECOs (Emergency Change Orders) that were necessary to prevent major disruptions provided no business impact proceeded.
  • IBM Tivoli Workload Scheduler (TWS) - used TWS to monitor the system and the current day plan for Levi's US, Asia and Europe.
  • Unix Administrator - provided first level support to users in the form of basic Unix commands (ex: rebooting servers, changing passwords, server / package failovers, Unix visual editor).
Levi Strauss & Co.June 2000 to June 2011Operations Analyst
City , STATE

Unix Administration (2000 - 2001):

• Monitor of all UNIX / Distributed systems via TWS / Maestro Console.

• Reported file system space issues, host / server down, CPU utilization, and swap space problems to UNIX Administrators. Fail-over packages for repairs and reboot systems

Reporting (Remedy):

•IT Daily Status Report; create, build and update report using Excel

•Run the Daily IT Meeting on a continual basis

•Moderate Daily IT meeting to discuss major incidents and problem resolution using Remedy ticketing

Levi Strauss & Co.June 1994 to June 2000Mainframe Analyst
City , STATE

Monitoring / Operating:

•Used CA-1 / CA-7 to monitor batch processing

•MVS, VM, and VSE, running JES2, VTAM, CICS, DB2, IMS, TSO, CA-1, CA7, Netview and Omegamon.

• Performed user restore requests and resolved user communication related problems (Netview, Netbackup)

Education
Jackson State University1984Bachelor of Science: Computer ScienceCity, State, USA
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Jackson State University

Job Titles Held:

  • Batch Job Scheduler
  • Batch Job Monitoring
  • Service Desk Specialist
  • Incident / Problem Management
  • Operations Analyst
  • Mainframe Analyst

Degrees

  • Bachelor of Science : Computer Science

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