This was a unique environment originally intended for students that allowed for me to work In multiple roles. I offered friendly service and determine needs. Maintained tidiness and organization throughout the Establiment. Maintained accurate cash handling practices while serving customers in an efficient manner. Served alcoholic beverages to patrons during high-volume shifts. Created rapport with new and returning patrons to foster guest satisfaction. Resolved problems promptly and escalated larger concerns to management. Monitored kitchen area and staff to ensure overall safety and proper food handling techniques. Maintained and cleaned all kitchen appliances. Ensured quality, presentation and proper quantities of plated food. Added special garnishes and other finishing touches to dishes prior to delivering to customers.
Adapted to the established art style of the studio for consistency and quality purposes. Coordinated and set up events. Glazed pottery. Unloaded and loaded kilns. Made sure all pieces were packaged and ready for customer pick up. Assisted patrons in the pottery process giving creative and technical guidance. Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing displays for the studio. Oversaw all daily operations. Helped in the reconstruction process and grand reopening.
Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Managed morning rush of over 50 customers daily with efficient, levelheaded customer service. Adhered to recipe and presentation standards. Managed team members, including scheduling, training and conflict resolution. Updated menu with daily specials, using personalized artistic touches. Correctly followed all health, safety and sanitation guidelines. Developed knowledge of coffee and teas, including practices and flavor profiles. Maintained the highest standards of service. Maintained clean and organized workspace, enabling coworkers to locate resources and product. Arranged merchandise in innovative and eye-catching displays. Cleaned equipment, disposed of waste, closed registers and carried out other closing duties. Supported store owner with recruiting, interviewing and hiring baristas. Developed creative and appealing latte art techniques and instructed coworkers in method.
3.5 GPA Overall
3.8 GPA Art/Art History
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