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Bartender Server Hostess Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sociable bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Years of experience in the industry in various positions has made me an enthusiastic team player successful at multitasking and delivering friendly, prompt service to customers. Well-versed in managing opening and closing duties such as reconciling cash drawers and restocking items to prepare for following shift. My biggest strengths include multitasking, cleanliness, and organization.

I am extremely interested in transitioning my skills to music venues. I’ve come to find that my biggest passion in life is music and working within the environment would be a dream for me. I’m very enthusiastic about looking to start a career in the music venue business and House of Blues happens to be one of my favorite places in the city. I attend shows every chance I get, I’ve sincerely missed the atmosphere, and I cannot wait to become a part of it again.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Check payment processing
  • Dining customer service
  • Liquor, wine and food service
  • Effective customer upselling
  • Menu memorization
  • Table Bussing
  • Service prioritization
  • Safe food handling
  • Menu knowledge
  • Relationship management
  • Regulatory compliance
  • Special dietary requirements
Education and Training
University Of Massachusetts - Boston Boston, MA Expected in 12/2015 Bachelor of Arts : Art - GPA :
University Of Massachusetts Amherst Amherst, MA Expected in : Art - GPA :
Experience
Hy-Vee - Bartender/Server/Hostess
Faribault, MN, 05/2015 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Hy-Vee - Server
New Prague, MN, 02/2015 - 12/2015
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Calculated charges, issued table checks and collected payments from customers.
Rick’s Cafe - Server
City, STATE, 03/2012 - 12/2014
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.

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Resume Overview

School Attended
  • University Of Massachusetts - Boston
  • University Of Massachusetts Amherst
Job Titles Held:
  • Bartender/Server/Hostess
  • Server
  • Server
Degrees
  • Bachelor of Arts
  • Some College (No Degree)