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Bartender Server Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Service-oriented manager well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with 23 years of experience in restaurant operations. Dependable Manager with 16 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. HR executive known as a dynamic leader, team player and motivator. Payroll Clerk with 3 years' track record of collecting and compiling payroll data with accuracy. Expertise in payroll software, data entry and analyzing information. Strong history of exceptional service in restaurant and bar establishments. Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. Strong desire to drive business success. Dependable and driven with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Skills
  • Great Customer Service Skills, Motivated, Responsible, Reliable, Hard Worker
  • Food Sales and Promotion
  • Excellent multi-tasking ability
  • Beverage preparation
  • Order Accuracy
  • High-Volume Dinning
  • Experienced in Excel , Microsoft
  • District Manager
  • Cash register
  • MS Office
  • General Manager
  • Hiring
  • Sales
  • Scheduling
  • Team work
  • Point of sale knowledge
  • Communication skills
  • Systems administration
  • Team Building
  • Supervision
  • Team Management
  • Business Operations
  • Operational Improvement
  • Payroll and budgeting
  • Workflow planning
  • Office management
  • Staff Management
  • Expense reporting
  • Bookkeeping
  • Data Entry
  • Contract negotiations
  • Organizational skills
  • Sorting and labeling
  • Business administration
  • Event planning
  • Team Leadership
  • Clerical support
  • Excellent multi-tasking ability
  • Beverage preparation
  • Order Accuracy
  • High-Volume Dinning
Education
Buena High School Ventura, CA Expected in 1999 High School Diploma : - GPA :
Certifications

Experienced Grill Cook Baker,Data Entry

Health department Certified, Serve Safe Certified.

Work History
Smith Senior Living - Bartender/Server
Orland Park, IL, 06/2019 - 12/2020
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Waited on Dinning room, Patio Tables, Bar Table area and all customers at bar throughout every shift.
  • Poured and prepared mixed drinks for all customers daily and created new libations drawing in clientele.
Jerry Bob's Family Restaurant - Supervisor, Manager/Server/General Manager/ District Manager, Manager Wage +tips +Bonus
City, STATE, 06/2003 - 05/2019
  • Manage FOH & BOH
  • Scheduling, Ordering, Input POS, Maintain POS, Maintain Social Media & Website, Hiring, Terminating, Maintaining Food Cost & Sales, Maintaining Controllables, Maintaining Labor Costs, Inputting New hires, Oversee sales of 3 stores, Run Payroll for 3 Stores, General Manager Meetings, Oversee all departments of the Store, Customer service, Attend to customers needs, Teamwork, Oversee daily duties of staff, Open & Close Store, Count and Maintain all Money's(Cash register, Petty, deposits), Make end of day deposits
  • End of day reports and Batch, Grill Cook, Baker
  • Health Department Certified, Serve Safe Certified
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff
Mimi's Cafe - Server Wage + Tips
City, STATE, 08/2002 - 06/2003
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Marie Callenders - Hostess-Cashier-Server-Assistant Manager-Manger
City, STATE, 04/1998 - 05/2002
  • Customer Service, Serve Tables, Teamwork, Oversee Staff, Oversee Daily duties of staff, Count all money's, End of day reports and batch
  • Open and close store
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
  • Processed payments and documented account changes for financial accuracy and transparency
  • Organized all new hire, security and temporary paperwork
  • Facilitated orders and completed accurate to meet aggressive deadlines
  • Kept FOH and BOH areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Cross-trained and provided back up for customer service managers
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Created and maintained detailed database to develop promotional sales
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Led and directed team members on effective methods, operations and procedures
  • Prepared for and executed new menu implementations
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Buena High School
Job Titles Held:
  • Bartender/Server
  • Supervisor, Manager/Server/General Manager/ District Manager, Manager Wage +tips +Bonus
  • Server Wage + Tips
  • Hostess-Cashier-Server-Assistant Manager-Manger
Degrees
  • High School Diploma

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