bartender server resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Sociable Server offering 25+ years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Skills
Point of Sale (POS) System Operations
Effective Customer Upselling
Food Inspection
Check Payment Processing
High-Volume Dining
Dining Customer Service
Food Safety Understanding
Liquor, Wine and Food Service
Customer Service and Rapport
Experience
Bartender/Server, 08/2018 - 12/2020 American Golf Corporation – Los Angeles, CA,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trained new employees on restaurant procedures and plating techniques.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Addressed complaints to kitchen staff and served replacement items.
Served food and beverages to patrons and immediately remedied issues with orders.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Implemented sanitary food handling, holding and service protocols.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Reviewed daily specials, menu changes and service specifications.
Presented food and beverages to guests at tables.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Monitored inventory to provide needed supplies to servers and bartenders.
Research Assistant, 03/2015 - 10/2020 University Of Miami Miller School Of Medicine – Doral, FL,
Developed and maintained spreadsheets, questionnaires and research tools.
Implemented quality control measures for research methodologies.
Responded to emails relating to research.
Reviewed print and online resources to gather information.
Entered data into computer databases and job-related software.
Interacted and connected with diverse range of participants, both in person and by telephone.
Scheduled appointments with test subjects over telephone and through email.
Recording data precisely and managed source documentation.
Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Campus Liaison, 09/2012 - 03/2015 Landry's – Redondo Beach, CA,
Created positive and rewarding client experiences through warm and friendly customer interactions.
Promoted Student Life by educating students and prospect students about offerings.
Took high-quality photographs of products to support social media campaigns.
Attended countless promotional events to promote student life on campus and at the State and Federal level.
Worked successfully with diverse group of coworkers and students to accomplish goals and address issues related to our college.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server/Bartender, 06/2003 - 10/2009 Olive Garden – City, STATE,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Served food and beverages to patrons and immediately remedied issues with orders.
Addressed complaints to kitchen staff and served replacement items.
Trained new employees on restaurant procedures and plating techniques.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education and Training
Associate of Applied Science: Administrative Assistance And Secretarial Science, Expected in 05/2015 - Dakota County Technical College - Rosemount, MN GPA: Status -
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