Enthusiastic and hardworking server with management experience. Highly trained in customer service and expertise in leading teams in fast-paced environments. Friendly and energetic with exceptional communication, organization, and time management abilities.
Training team members
Attention to detail
Computers and electronics
Bartender Server01/2018Outback SteakhouseAugusta, GA
Train new servers on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
Deliver exceptional, friendly, and fast service.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Consistently keep bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
Prepare and serve cocktails to guest following restaurant recipes.
Assistant Manager - Server03/2010 to 01/2018Smok'n Pig BBQValdosta, GA
Front of the house manager for 150 employees.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Schedule staff hours and assign duties.
Establish standards for personal performance and customer service.
Perform some food preparation or service task such as cooking, clearing table, and serving food and drinks.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining.
Take dining reservations.
Handle money on a daily basis.
Education and Training
High School Diploma: Business2009Clinch County High SchoolHomerville, GA, United StatesGraduated with a dual certificate in Business.