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Bartender/Server Resume Example

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BARTENDER/SERVER
Summary

Results-driven [Job Title] leveraging [Number] years of proven skills in establishing strong rapport with clients. Highly-knowledgeable in [Product or Service] offerings, [Software] use and [Skill]. Collaborative team player diligent about contributing to achievement of group goals.

[Job Title] proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.

Skills
  • VIP services
  • Reporting
  • Social media networking
  • Training and mentoring
  • Promotions
  • Community relations
  • Dining reservations
  • Special event coordination
  • Sales
  • Adaptive team player
  • Courteous demeanor
  • Time management
  • Employee scheduling
  • Personnel training and development
  • Staff training and development
  • Organizational strengths
  • Cash handling accuracy
  • Effective team player
  • Loss prevention
  • Dependable and reliable
  • Excellent multi-tasker
  • Detail-oriented
  • Inbound and outbound calling
  • Superior communication skills
  • Inventory control procedures
  • High-energy attitude
  • Flexible scheduling
  • Savvy negotiator
Experience
Bartender/Server, Company Name, November 2018-March 2019City, State
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Landscaper, Company Name, July 2017-March 2019City, State
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Installed irrigation systems, rock gardens and ponds according to customer specifications to simplify watering needs.
  • Created landscape designs to be presented to clients.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Prepared soil and gardens for planting with mulch and sod.
  • Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
  • Maintained work sites and client property including weeding and hedge work.
  • Turned potential leads into paying customers by using top notch customer service, [Skill] and [Skill], exceeding sales quotas for [Number][Timeframe].
Bartender Shift Manager, Company Name, July 2015-June 2017City, State
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Processed over [Number] transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Maintained tight financial controls with highly accurate daily registers.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Inventoried glass and stemware and cut costs by [Number]% through effective inventory management.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
Guest Services Manager , Company Name, October 2014-December 2014City, State
  • Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases.
  • Hired and mentored all new employees while also demonstrating the best methods for servicing clients and guests.
  • Managed team of four front desk agents, supervising personnel in issue resolution and [Type] process.
  • Prepared invoices for customers and delivered to rooms on day of check-out to reduce wait times at front desk.
  • Supervised daily operations of brand new, [Number]-room hotel with staff of [Number] employees.
  • Provided end-of-month audits of the resort to upper management as required.
  • Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Took special orders in person and over telephone, generating $[Amount] in additional revenue every month.
  • Increased territory sales by surpassing monthly goal of $[Amount] with diligent leadership and expert customer relations.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Fielded an average of [number] customer service calls per day.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Education and Training
Associate of ArtsEmergency Medicine, , , Garden City Community College, , CityStateApril 2004
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Resume Overview

School Attended

  • Garden City Community College

Job Titles Held:

  • Bartender/Server
  • Landscaper
  • Bartender Shift Manager
  • Guest Services Manager

Degrees

  • Associate of Arts

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