HHA with current Mass Department of Health Certification.5+ years experience with physically disabled client. Monitored vital signs, assisted with feeding, bathing/grooming, positioning and range of motion exercises.
Certified Nursing Assistant with 3+ years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.
Experienced retail manager, professional with strong leadership and relationship-building skills.
Bartender/waitress with 2+ years experience. .
Retail inventory management
Store opening and closing procedures
Outstanding communication skills
Promoted to Store Manager after six months in the Assistant Manager position.
Awarded "Outstanding Employee" in 2013
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Provided prompt, efficient, friendly, and quality service at all times.
Maintained stock levels to prevent shortages of critical items.
Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Quickly mixed a variety of simple and complex cocktails.Operated credit card machines correctly and quickly.Assessed guest demeanor and identified when to call behavior to attention of a bouncer.Greeted newly seated guests in a friendly and timely manner.Operated cash register and processed customer cash and credit card payments.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Reorganised the sales floor to meet company demands.Determined staff promotions and demotions, and terminated employees when necessary.Stocked and restocked inventory when shipments were received.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.Collected urine and fecal samples.Completed and submitted clinical documentation in accordance with agency guidelines.Assisted with adequate nutrition and fluid intake.Cleaned and organised patients' living quarters.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Performed routine tests such as urine dip stick, vision and hearing tests.Provided transportation, assistance and companionship to clients.Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.Assisted with ADLs.Exhibited compassionate care and communication with regard to issues of death and dying.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Comforted patients and provided them with reassurance and encouragement.
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