Bartender/Server Resume Example
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MariaPerdomo
Summary
High-energy employee skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Skills
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Experience
10/2018 - 09/2020Bartender/Server American Golf Corporation | Escondido , CA
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Greeted newly seated guests quickly and efficiently.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Processed customers' payments and provided receipts.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Lowered liquor costs by training bar staff on precision pouring and waste reduction.
- Upsold customers from shelf to premium brands to help boost sales.
11/2019 - 02/2020Bottle ServerLandry's | Corpus Christi , TX
- Pampered guests with attentive hands-on food service to create repeat business.
- Implemented high-level dining amenities to generate satisfaction.
- Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Upsold menu items, promoting bottle list to bolster sales.
- Greeted newly seated guests quickly and efficiently.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Processed customers' payments and provided receipts.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maintained accurate cash handling practices while efficiently serving customers.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
10/2020 - 03/2021Server/Bartender Twin Peaks | City , STATE
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Executed cash transactions quickly and accurately.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted guests with friendliness and professionalism.
- Offered product samples, answered questions and suggested products.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Supported serving staff in delivering accurate and well-presented food orders.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted newly seated guests quickly and efficiently.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
04/2021 - CurrentCocktail WaitressStrawberrymoon | City , STATE
- Assessed patrons' needs to always provide proactive service.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Took drink orders from tables and bar area and relayed to bartenders.
- Communicated with patrons to offer friendly service and determine needs.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Maintained accurate cash handling practices while efficiently serving customers.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained tidiness and organization throughout bar area.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Monitored customer movements and quickly cleared empty tables for future customers.
06/2021 - 01/2022Bottle Service WaitressVendôme Miami | City , STATE
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Managed reservations, parties and events to coordinate special occasions for guests.
- Upsold menu items, promoting bottle list to bolster sales
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed customers' payments and provided receipts.
- Took drink orders from tables and bar area and relayed to bartenders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
- Monitored customer movements and quickly cleared empty tables for future customers.
Education and Training
High School Diploma
American Senior High School | City, State
American Senior High School | City, State
Associate of Arts
South Broward High School | City, State
South Broward High School | City, State
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Resume Overview
School Attended
- American Senior High School
- South Broward High School
Job Titles Held:
- Bartender/Server
- Bottle Server
- Server/Bartender
- Cocktail Waitress
- Bottle Service Waitress
Degrees
- High School Diploma
Associate of Arts
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