LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Responsible Server skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Hands-on and successful at consistently delivJessicag highest quality service. Fast and efficient worker capable of going extra mile to sell more and keep customers satisfied. Looking to join a creative and highly driven team.

Skills
  • Inventory management
  • Business operations
  • Communications
  • Invoice generation
  • Problem resolution
  • Process improvement
  • Relationship development
  • Project organization
  • Customer service
  • Team building
  • Planning and coordination
  • Organization
  • Supervision
  • Operational improvement
  • Team management
Experience
11/2019 to 05/2020 Bartender/Server Firstservice Residential | Houston, TX,
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
01/2019 to 06/2019 Bartender/Server Firstservice Residential | La Quinta, CA,
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
11/2017 to 12/2018 Server Ssp Group | Indianapolis, IN,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offJessicags such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
09/2016 to 08/2017 Banker/Teller People's United Bank | Montauk, NY,
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Developed and oversaw events to bring in customers and promote products.
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Attended local gathJessicags and networking events as bank representative to establish community relations and generate potential customer leads
  • Reviewed business packages and offered expert advice.
  • Met with new clients and completed pre-qualification procedures.
  • Developed asset protection strategies for clients.
  • Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Education and Training
Expected in 05/2007 High School Diploma | Grace Academy, Matthews, NC, GPA:

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Resume Overview

School Attended

  • Grace Academy

Job Titles Held:

  • Bartender/Server
  • Bartender/Server
  • Server
  • Banker/Teller

Degrees

  • High School Diploma

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