Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Responsible Server skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Hands-on and successful at consistently delivJessicag highest quality service. Fast and efficient worker capable of going extra mile to sell more and keep customers satisfied. Looking to join a creative and highly driven team.
Skills
Inventory management
Business operations
Communications
Invoice generation
Problem resolution
Process improvement
Relationship development
Project organization
Customer service
Team building
Planning and coordination
Organization
Supervision
Operational improvement
Team management
Experience
11/2019 to 05/2020Bartender/ServerFirstservice Residential | Houston, TX,
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Made product recommendations to customers based on preference, food pairings and special promotions.
Collected and polished glassware, keeping adequate stock for expected customer loads.
01/2019 to 06/2019Bartender/ServerFirstservice Residential | La Quinta, CA,
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Made product recommendations to customers based on preference, food pairings and special promotions.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
11/2017 to 12/2018ServerSsp Group | Indianapolis, IN,
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Managed closing duties, including restocking items and reconciling cash drawer.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offJessicags such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Prepared salads and appetizers to back up kitchen staff.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Partnered with team members to efficiently serve food and beverages.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
09/2016 to 08/2017Banker/TellerPeople's United Bank | Montauk, NY,
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Verified amounts and integrity of every check or funds transfer.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Maintained optimal financial controls by securing funds and making accurate transactions.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Developed and oversaw events to bring in customers and promote products.
Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
Attended local gathJessicags and networking events as bank representative to establish community relations and generate potential customer leads
Reviewed business packages and offered expert advice.
Met with new clients and completed pre-qualification procedures.
Developed asset protection strategies for clients.
Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Education and Training
Expected in 05/2007High School Diploma | Grace Academy, Matthews, NC, GPA:
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