Bartender/Server Resume Example Thirsty Bird Bar And Grill At North Star Lanes

BARTENDER/SERVER

Professional Summary

Dependable bartender knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

Skills

Responsible Alcohol Service
Health Codes Compliance
Cash Handling
Cleaning
Clear and effective communication
Bartending license
Engaging personality
Handling difficult customers

Hospitality service expertise
Highly reliable
Hard working
Multitasking capabilities
Basic beer and alcohol knowledge
Organization
Money management

Work History

08/2019 to 01/2020Bartender/Server Thirsty Bird Bar And Grill At North Star Lanes | Antigo, WI

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Set up bar for operation, obtained cash bank and stocked service bar.
Set up glassware, liquor and other necessary supplies for special events.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Checked ID cards and verified bar guests were of legal age.
Set and reset tables to support serving staff.
Prepared for events by setting up bar, stocking supplies and arranging tables.
Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.

07/2017 to 03/2019Bar Manager/Head BartenderThe Prickly Bastard (privet Club) | Antigo, W.I.

Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Worked with bar customers to understand needs and provide excellent service.
Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.

08/2015 to 03/2016Cashier Walmart | Antigo, WI

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Mentored new sales associates to contribute to store's positive culture.
Built positive relationships with customers to increase repeat business.
Monitored self-checkout systems and provided assistance or intervention where required.
Cleaned and organized store, including checkout desk and displays.

01/2009 to 01/2015Assistant Manager/Lead Custodian Crystal Clear Janitorial | Antigo, WI

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored employee performance and developed improvement plans.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Submitted reports to senior management to aid in business decision-making and planning.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Trained team members in successful strategies to meet operational and sales targets.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Assisted Manager in interview process of prospective employees and provided feedback.

Education

06/2016High School DiplomaAntigo High School, Antigo, WI

Resume Overview

Companies Worked For:

Thirsty Bird Bar And Grill At North Star Lanes
The Prickly Bastard (privet Club)
Walmart
Crystal Clear Janitorial

School Attended

Antigo High School

Job Titles Held:

Bartender/Server
Bar Manager/Head Bartender
Cashier
Assistant Manager/Lead Custodian

Degrees

06/2016 High School Diploma

Bartender/Server Resume Example

Resume Score: 80%

Resume Overview

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