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Bartender/Server Resume Example

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KC
BARTENDER/SERVER
Professional Summary

Dependable bartender knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

Skills
  • Responsible Alcohol Service
  • Health Codes Compliance
  • Cash Handling
  • Cleaning
  • Clear and effective communication
  • Bartending license
  • Engaging personality
  • Handling difficult customers
  • Hospitality service expertise
  • Highly reliable
  • Hard working
  • Multitasking capabilities
  • Basic beer and alcohol knowledge
  • Organization
  • Money management
Work History
08/2019 to 01/2020Bartender/Server Hilton Worldwide | New York , NY
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Checked ID cards and verified bar guests were of legal age.
  • Set and reset tables to support serving staff.
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
07/2017 to 03/2019Bar Manager/Head BartenderEl Pollo Loco Holdings | Temple City , CA
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked with bar customers to understand needs and provide excellent service.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
08/2015 to 03/2016Cashier Walmart | City , STATE
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Mentored new sales associates to contribute to store's positive culture.
  • Built positive relationships with customers to increase repeat business.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Cleaned and organized store, including checkout desk and displays.
01/2009 to 01/2015Assistant Manager/Lead Custodian Crystal Clear Janitorial | City , STATE
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Assisted Manager in interview process of prospective employees and provided feedback.
Education
06/2016High School DiplomaAntigo High School, City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

94Good
Resume Strength
  • Measurable results

Resume Overview

School Attended

  • Antigo High School

Job Titles Held:

  • Bartender/Server
  • Bar Manager/Head Bartender
  • Cashier
  • Assistant Manager/Lead Custodian

Degrees

  • 06/2016 High School Diploma

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