Bartender/Server Resume Example
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BARTENDER/SERVER
Professional Summary
Dependable bartender knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.
Skills
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Work History
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Set up glassware, liquor and other necessary supplies for special events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Checked ID cards and verified bar guests were of legal age.
- Set and reset tables to support serving staff.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
07/2017 to 03/2019Bar Manager/Head BartenderEl Pollo Loco Holdings | Temple City , CA
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked with bar customers to understand needs and provide excellent service.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
08/2015 to 03/2016Cashier Walmart | City , STATE
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored new sales associates to contribute to store's positive culture.
- Built positive relationships with customers to increase repeat business.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Cleaned and organized store, including checkout desk and displays.
01/2009 to 01/2015Assistant Manager/Lead Custodian Crystal Clear Janitorial | City , STATE
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored employee performance and developed improvement plans.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Submitted reports to senior management to aid in business decision-making and planning.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Assisted Manager in interview process of prospective employees and provided feedback.
Education
06/2016High School DiplomaAntigo High School, City, State
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Antigo High School
Job Titles Held:
- Bartender/Server
- Bar Manager/Head Bartender
- Cashier
- Assistant Manager/Lead Custodian
Degrees
- 06/2016 High School Diploma
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