Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees. Also performed duties outside the scope of my job to promote the company and keep clientèle satisfied.
Maintained cash bank and balanced at the end of every shift, take orders from servers pertaining to cocktails for the public. Adhered to state and federal laws pertaining to checking identification and service.
Maintained Security in the facility and monitored the movement of inmates as well as maintaining the proper paperwork for Supervisors.
Maintained billing and collections of all payments and processing of insurance claims to keep office in order, received and made telephone calls pertaining to proper care of clients and to companies regarding payment and medical information. Organized different functions of the office and ensured each company member performed their jobs properly. Also was on call to take phone calls and drove to set-up clients on oxygen at the hospital or homes per Doctor's orders.
Received monies for drinks, checked identifications to adhere to state and federal laws, balance credit card and cash receipts.
I assisted the Academy Director of the Correctional Academy, filed cadet paperwork, scheduled training and answered telephone calls, as well as worked area law enforcement agencies.
Received telephone calls from the public requiring assistance from Police officers. Also filed paperwork and maintained records of exceptional importance. I also worked with area agencies and am able to work under pressure with ease.
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