LiveCareer-Resume

bartender server resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Dining customer service
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Food inspection
  • Liquor, wine and food service
  • High-volume dining
  • Price memorization
  • Service prioritization
  • Sales Techniques
  • White glove service
Experience
03/2018 to Current Bartender/Server Oakmont Management Group | Torrance, CA,
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Conducted analysis to address productivity and improve employee morale.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Built proactive and productive relationships with business agents to maintain operational efficiency.
  • Managed inventory of dining room products, including condiments, linens and flatware.
01/2015 to 10/2016 Server/Crew Trainer Senior Lifestyle Corporation | Escondido, CA,
  • Instructed new team members on correct procedures for operations.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Composed descriptive notes, basic reports and maintained documentation.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Created and offered additional materials to enhance training.
  • Developed complete training programs and led training using expert learning techniques.
  • Maintained strong knowledge of [Area of expertise] by participating in workshops, conferences and online education classes.
  • Designed and directed orientation and training programs to meet client needs.
  • Cross-trained on [Type] devices and continued training end users in new applications.
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Co-developed on-the-job training programs to reduce training time from [Number] to [Number] weeks.
  • Traveled to meet with [Type] accounts, unveiling new trends, introducing new collections and working directly with key clients to promote brand products and facilitate increased sales and account volume.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Lent hands-on training services to maximize employee efficiency.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Planned and delegated group and individual work assignments to trainees.
02/2011 to 10/2014 Server Shift Leader St. Hope Public Schools | Sacramento, CA,
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Maintained thorough knowledge of menu to describe dining options.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
11/2007 to 11/2010 Server Thunder Valley Casino | City, STATE,
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Maintained thorough knowledge of menu to describe dining options.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Leveraged proper serving etiquette to promote inviting dining atmosphere.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Managed [Number] servers and staff members to effectively foster team-oriented environment.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Developed strong and lasting resident relationships.
Education and Training
Expected in 11/2008 to to GED | San Clemente High School, San Clemente, CA GPA:

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Resume Overview

School Attended

  • San Clemente High School

Job Titles Held:

  • Bartender/Server
  • Server/Crew Trainer
  • Server Shift Leader
  • Server

Degrees

  • GED

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