LiveCareer-Resume

bartender server resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
  • I'm highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Very successful at multi-tasking and delivering prompt and friendly service to all customers.
  • Maintaining a positive attitude and a great sense of humor during peak hours. I bringing a strong work ethic, interpersonal skills and customer service expertise.
  • Restaurant Server with over 30+years in the food and beverage industry. Fine dining expert and with Lots of beer and wine knowledge.
  • Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events.
  • Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
  • Knowledgeable about handling special dietary requirements and general food safety standards.
  • I worked 10 Years For KeyBank, so lots of excellent customer service, Cash Handling and Sales
Skills
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • High energy
  • Top-tier, full-service dining background
  • Cash handling expert
  • Bar terminology
  • Liquor and smoking laws familiarity
  • Lottery Experience
  • Courteous, professional demeanor
  • Up-selling capability
Work History
Bartender/Server, 06/2020 to 04/2021
Three Rivers Casino, , Oregon City, OR
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.

Bartender/Server, 09/2016 to 08/2019
Three Rivers Casino, , Oregon City, OR
  • Engaged in suggestive selling and other sales techniques.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored social media and online sources for industry trends.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Did Ordering of Bar inventory.
  • Lottery
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server / Bartender, 09/2008 to 08/2016
Renaissance Club Sport, , Oregon City, OR


  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing need.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Assisted co-workers whenever possible.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Operated all kitchen equipment adeptly.


Banquet, Dining Room Server/ Bartender, 09/2010 to 05/2012
Settlers Bay Lodge, , Wasilla, AK



  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Served beverages, breads and butter and replenished items as necessary.
  • Provided friendly and attentive service.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Consistently provided professional, friendly and engaging service.
  • Inventoried and restocked items throughout day.
  • Resolved guest complaints quickly and efficiently.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
Education
: , Expected in to Mt Hood Community College - XXX00 SE Stark St, Gresham, OR 97030
GPA:
GED: , Expected in 1985 to Chugiak High - Chugiak, 99567, AK
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mt Hood Community College
  • Chugiak High

Job Titles Held:

  • Bartender/Server
  • Bartender/Server
  • Server / Bartender
  • Banquet, Dining Room Server/ Bartender

Degrees

  • Some College (No Degree)
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: