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bartender resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Outstanding customer service
  • Excellent judgment
  • Courteous
  • Marketing and sales experience
  • Organizational ability
  • Employee training
  • Outgoing personality
  • Service-oriented mindset
  • Basic accounting
  • Multitasking ability
  • Proficient typing skills
  • Basic computer knowledge
  • Quick learner
Experience
06/2017 to Current
Bartender Marriott International Raleigh, NC,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Collected and organized daily till totals and tips.
09/2014 to 06/2015
Substitute Teaching Assistant Harris County Dept Of Education Houston, TX,
  • Monitored student behavior at lunch and recess.
  • Corrected student work under supervision of lead teacher.
  • Assisted teacher in providing instruction to class of students.
  • Supervised class while teacher attended meetings.
  • Taught small groups of students in foundational material.
  • Modeled activities for students struggling to understand written instructions.
  • Shared information about student progress and concerns with lead teacher.
  • Created materials for classroom instruction.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
05/2007 to 05/2012
Lead Server St. Joe Company Panama City, FL,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Worked with management to coordinate special functions and events.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Interacted and engaged with patrons to promote friendly environment.
  • Provided exceptional service to high volume of daily customers.
06/2001 to 05/2007
Lead Server St. Joe Company Open Sands, FL,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Attended meetings to learn and share information and find ways to enhance customer dining experience.
  • Worked with management to coordinate special functions and events.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Trained new servers on menu items and restaurant standards.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Implemented new POS system and trained staff members on use.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
06/1996 to 06/2001
Engineman 3rd Class Company Name , ,
  • Monitored engine, machinery or equipment indicators to report abnormalities to appropriate shipboard staff.
  • Kept engine rooms clean and ready for inspection by internal and external authorities.
  • Updated daily logs and submitted timely reports of team activities and materials usage.
  • Monitored levels of oil, fuel and lubrication available prior to voyage commencement to ensure adequate available quantities.
  • Completed all maintenance and repair actions with little oversight to minimize downtime.
  • Maintained complete records of engineering department activities.
  • Surveyed systems, troubleshot faults and implemented corrective actions.
  • Managed maintenance of propulsion, service and domestic systems.
  • Complied with all applicable regulations, including port requirements and U.S. Coast Guard standards.
  • Fabricated engine replacement parts with metalworking machinery.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
Expected in 05/2007
Bachelor of Science: Psychology
University of Wisconsin - Madison - Madison, WI
GPA:
Expected in 06/1996
High School Diploma:
San Marcos Senior High School - Santa Barbara, CA
GPA:

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Resume Overview

School Attended

  • University of Wisconsin - Madison
  • San Marcos Senior High School

Job Titles Held:

  • Bartender
  • Substitute Teaching Assistant
  • Lead Server
  • Lead Server
  • Engineman 3rd Class

Degrees

  • Bachelor of Science
  • High School Diploma

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