LiveCareer-Resume

Bartender resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hands-on successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.

Well-rounded Bartender with wide-range history in the service industry. Bringing passion for the industry and fun. Holder of positive attitude with unwavering commitment to customer service.

giving prompt, efficient and quality service. Proficient in operating credit card machines, balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.

Skilled at waiting tables, kitchen prep and serving drinks. Offers top-notch mixology and new drink creation skills.

Motivated, service-oriented Bartender with 13 years high-volume restaurant experience.

Expertise in housekeeping and bar maintenance.

Responsible and skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Customer-oriented,Strong team leader and bar staff trainer lends hands-on organization and understanding to approach.

Reliable and hardworking and familiar with working alone or with team Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Skills
  • Safe serving knowledge
  • Employee training
  • Cash register operation
  • Excellent judgment
  • Outgoing personality
  • Marketing and sales experience
  • Service-oriented mindset
  • Organizational ability
  • Team building
  • Outstanding customer service
  • Extensive spirits knowledge
  • Anticipating guest needs
  • Quality assurance
  • Communications
  • Administrative support
  • Planning and coordination
  • Customer service
  • Organization
  • Department management
  • Team management
  • High-volume call reception
  • Customer conflict resolution
  • Client relationship management
  • Customer retention
  • Multiline phone system
  • Key relationship management
  • Schedule coordination
Experience
Bartender, 04/2014 - Current
School House Restaurant & Tavern Sanger, CA,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Inventoried glass and stemware, cutting costs [Number]% through effective inventory management.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Head Bartender, 08/2006 - 12/2013
Hyatt Richmond, VA,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Created [Number] new specialty cocktails for the menu while encouraging other bartenders to create recipes.
  • Hired and trained staff to provide every customer outstanding service while strictly adhering to inventory controls.
  • Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Inventoried stock every [Timeframe] to identify loss points and maintain accurate records.
  • Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Taught team members effective procedures and performance strategies to support profitable and successful bar operations.
  • Led and directed [Number] team members on effective methods and operations to run profitable, successful bar.
  • Properly poured, mixed and blended [Number] recipes per day to prepare and serve mixed drinks, spirits and wines.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Performed event planning duties for larger parties and groups.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Provided bar services for numerous public and private events.
  • Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
  • Actively participated in [Number] customer service programs to build sales and rapport in community.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Inventoried glass and stemware, cutting costs [Number]% through effective inventory management.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Performed general cashiering duties, such as authorizing payments and collecting on tabs.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Managed intoxicated guests and followed alcohol awareness procedures.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Introduced [Type] promotion to menu, increasing monthly sales [Number]%.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Enhanced sales [Number]% and profit [Number]% through improved management approaches and enhanced employee training on sales techniques.
  • Accurately and efficiently handled cash drawer of $[Number] during each shift.
Manager Trainee, 06/2008 - 08/2010
Domino's Pizza Katy, TX,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Outlined and directed all new projects for employee teams.
  • Met with customers to discuss options for selection of products and services.
  • Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
  • Reported market activity to management by monitoring and analyzing price lists of competitors.
  • Recommended proactive and remedial action to manage business situations.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members with strong knowledge base.
  • Supervised, coached, and mentored [Number]-member staff.
  • Supervised team of [Number] employees and improved [Task] efficiency by implementing [Technique].
  • Followed [Job Title] advice to improve leadership and supervisory skills.
  • Processed customer sales transactions, adjustments and refunds.
  • Accomplished [Type] objectives in first year.
  • Coordinated work of team of [Number] employees to help each team member carry out accurate [Area of expertise] work.
  • Conducted troubleshooting of database and system errors.
  • Worked with and leadership to develop and implement action plans to protect company assets and profitability.
  • Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Analyzed sales, profits and inventory to identify trends and provide recommendations.
Education and Training
High School Diploma: , Expected in 06/2005
-
Surry Central High School - Dobson, NC
GPA:
: Nursing Assistant, Expected in
-
Ridley-Lowell Business And Technical Institute - New London - West Warwick, RI
GPA:

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Resume Overview

School Attended

  • Surry Central High School
  • Ridley-Lowell Business And Technical Institute - New London

Job Titles Held:

  • Bartender
  • Head Bartender
  • Manager Trainee

Degrees

  • High School Diploma
  • Some College (No Degree)

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