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bartender resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Strong team leader and trainer of bar staff.

Skills
  • Proficient in mixology
  • Maintaining glassware stock
  • Health codes compliance
  • Safe serving knowledge
  • Anticipating guest needs
  • Alcohol ordering
  • Suggestive selling
  • Outstanding customer service
  • Food preparation
  • Cash and credit transactions
  • Organizational ability
  • Marketing and sales experience
  • Maintaining a clean bar
  • Balancing the cash register
Experience
07/2017 to Current
Bartender The Boar's Head Charlottesville, VA,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Prepared and served over countless drinks per shift in high-volume environment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Managed many customers per shift while simultaneously assisting minimal restaurant servers.
  • Prepared over countless mixed drinks and poured wine, beer and nonalcoholic beverages for average of 5 patrons per shift.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Inventoried glass and stemware and cut cost through effective inventory management.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Trained many new bartenders in 2 years to increase knowledge of drink preparation and upselling techniques.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
07/2015 to 07/2016
Cook Americare Senior Living Bradford, TN,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Prepared more than 40 dishes per day in fast-paced environment while maintaining high customer satisfaction rate.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
02/2015 to 07/2016
Cashier Universal Health Services Greenwood, IN,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Trained new employees in cashiering procedures, offering assistance in resolving cashier issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to refund for remediation.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in to to
: Business Administration And Management
South Texas College - Mcallen, TX
GPA:

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Resume Overview

School Attended

  • South Texas College

Job Titles Held:

  • Bartender
  • Cook
  • Cashier

Degrees

  • Some College (No Degree)

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