LiveCareer-Resume

bartender resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.

Positive, upbeat [Job Title] brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experience
Bartender, 11/2019 - Current
Woodfield Country Club Boca Raton, FL,
  • Balanced daily registers and generated sales reports for management.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Poured wine, beer and cocktails for patrons.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Customer Service Associate, 05/2019 - 10/2022
Kpi Group Covina, CA,
  • Explained benefits, features and recommendations to maximize client retention.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Used collateral material and documents to share information about services, products and promotions.
  • Reviewed account and service histories to identify trends and resolve issues.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers regarding needs and addressed concerns.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • I would take orders and cook
  • I would make reservations for our cabins
Cashier, 06/2016 - 04/2017
State Of Minnesota Bloomington, MN,
  • Collected payments and provided accurate change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • I would help cook and serve our store deli
Cook's Assistant, 02/2007 - 10/2007
Rocket Farm Restaurants Charlotte, NC,
  • Maximized kitchen speed and efficiency by preparing salads, desserts and meats for [Job title].
  • Help prepare meals for our elders in our community
  • Safely operated kitchen equipment including industrial size mixers and [Type] tools.
  • Collaborated closely with [Job title] to participate in staff meetings and resolve service, product and personnel issues.
  • Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
  • Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.
  • Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
  • Assisted head chef by chopping and preparing cooking ingredients.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Baked gluten-free and other goods with ingredient limitations to meet dietary restrictions.
  • Developed variety of menu items to cater to customers with food allergies and diet restrictions.
  • Weighed, measured and mixed ingredients according to recipes or personal judgment.
  • Prepared food for service based on daily specials and chef's needs.
  • Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Grilled and deep fried various foods from meats to potatoes.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Used manual or electric appliances to clean, peel, slice and trim food.
  • Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
Education and Training
GED: , Expected in
-
Inchelium High School - Inchelium, WA
GPA:
Status -
Skills
  • MS Office Proficiency
  • Inbound and Outbound Calling
  • Customer Support
  • Order and Refund Processing
  • [Language] Fluency
  • Customer Data Confidentiality
  • Customer Service
  • Multitasking and Prioritization
  • Issue and Complaint Resolution
  • Data Entry
  • Calm and Professional Under Pressure
  • Creative Problem Solving
  • Responding to Difficult Customers
  • [Number] wpm Typing Speed
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Call Documentation
  • Efficient and Detail-Oriented

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Resume Overview

School Attended

  • Inchelium High School

Job Titles Held:

  • Bartender
  • Customer Service Associate
  • Cashier
  • Cook's Assistant

Degrees

  • GED

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