LiveCareer-Resume

bartender resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Seasoned Customer Service Professional offering numerous years of related experience combined with proven customer service, communication and conflict mediation skills. Successful at defusing upset, angry customers with calm and level-headed approaches. Team-oriented, resourceful and adaptable to changing demands.

Skills
  • Safe Serving Knowledge
  • Suggestive Selling
  • Outstanding Customer Service
  • Extensive Spirits Knowledge
  • Cash Handling and Management
  • Handling Difficult Customers
  • Teamwork and Professionalism
  • Interpersonal Relationships
  • Multitasking and Prioritization
  • Professional Service Standards
  • Excellent Judgment
  • Organizational Ability
  • Outgoing Personality
Education and Training
Bryan University Tempe, AZ Expected in 06/2017 Associate of Arts : Litigation And E-Discovery - GPA :
Experience
Drury Hotels - Bartender
Pontiac, MI, 07/2021 - 01/2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Morgan & Morgan - Personal Injury Paralegal
Jacksonville, FL, 03/2018 - 10/2018
  • Obtained, reviewed and summarized medical records at direction of trial attorneys, consulting outside experts and arranging for medical examinations when relevant to cases.
  • Communicated pertinent information to clients via phone, email and mail.
  • Used state and federal electronic filing systems.
  • Collected case materials such as evidence, exhibits, motions and subpoenas.
  • Rendered technical and analytical assistance to support attorney litigation needs.
  • Interviewed clients on interrogatories and recorded answers in writing, reviewing answers with attorneys and preparing answers in final form for submission.
  • Performed variety of automated support tasks necessary to prepare, organize, index, develop and manage exhibits, evidence and data relevant to cases.
  • Tracked data, created graphs and completed calculations using Microsoft Excel.
  • Helped explain complex concepts in court by developing timelines, graphs and PowerPoint presentations.
  • Organized legal documents in company filing systems and databases.
Chartwell Retirement Residences - Server
Edmonson, TX, 01/2015 - 11/2017
  • All locally grown meat and vegetables, they had an ever changing menu. I constantly had to renew my knowledge on fine cuisine and fine dining.
  • I moved the dining room every day into a new floor plan.
  • Every weekend we were obligated to do Wine studies with local and traveling Vintners.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • I also Served high class clientele in Wine Parties that were $1200.00 a plate.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
Service Corporation International - Sales Manager
Bonita, CA, 06/2016 - 06/2017
  • I sold Entertainment Packages for Direct TV. Inside Walmart Super Centers throughout the Houston and greater Texas regions.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Maintained professional network of potential clients and business opportunities.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Guidry's Cruisin' Cajun Crawfish - Server/ Manager
City, STATE, 01/2015 - 12/2016
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

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Resume Overview

School Attended

  • Bryan University

Job Titles Held:

  • Bartender
  • Personal Injury Paralegal
  • Server
  • Sales Manager
  • Server/ Manager

Degrees

  • Associate of Arts

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