Served each guest courteously, quickly and efficiently.
Ensured liquor was secured at the end of shifts.
Enthusiastically and appealingly described food and drink specials to guests.
Maintained a consistent, regular attendance record.
Managed bar inventory, restocked supplies and placed orders.
Greeted guests in a timely and professional manner.
Verified that guests at the bar were of legal age.
Managed strict beverage control to minimize waste.
Upheld strict cash handling procedures.
Consistently used suggestive selling techniques.
Cleaned, mopped and vacuumed the bar area.
Closed out cash register and prepared cashier report.
Processed orders on a computerized Point of Sale system.
Developed unique events and special promotions to drive sales.
Kept facility compliant with health codes, sanitation requirements and license regulations.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Maintained full knowledge of beverage lists and promotions.
Retrieved liquor, wine and beer from various storage facilities.
Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
Refused service to intoxicated guests.
Over 15 years customer service experience and I am also customer service certified!!!
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