LiveCareer-Resume

bartender resume example with 15+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Experienced Bartender with 10 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Reliable and hardworking bartender familiar with working alone or with team to serve more than 50+ customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.

Skills
  • Safe serving knowledge
  • Health codes compliance
  • Suggestive selling
  • Outstanding customer service
  • Organizational ability
  • Team building
  • Cash register operation
  • Customer engagement
  • Client relationships
  • Office administration
  • Proper phone etiquette
  • Strong problem solver
  • Social media knowledge
  • Professional and mature
  • Retail display setup
  • Merchandising
  • Promotional planning
  • Inventory management
  • Interior retail displays
  • Retail sales campaigns
  • Team management
  • Business operations
  • In-store event display management
  • Marketing knowledge
Experience
05/2010 to 03/2020 Bartender Cheddar's | Fairview Heights, IL,
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
05/2012 to 05/2013 Merchandising Manager Red Bull | Bloomington, IN,
  • Determined a direction for seasonal merchandise by researching and analyzing trends.
  • Assessed purchasing needs and reviewed in-store sales and inventory levels.
  • Implemented robust inspection policies to check the quality of all incoming products.
  • Developed and managed cost reduction and waste elimination policies.
  • Applied effective marketing concepts to increase revenue.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Determined recurring business needs and maintained necessary inventory levels.
  • Led department meetings to build team cohesiveness and coordinate projects
  • Tracked and approved procurement plans and inventory levels.
04/2005 to 08/2009 Customer Service Manager Alamo Group | Corpus Christi, TX,
  • Communicated sales targets and worked with front-line supervisors to enhance revenue numbers and promotional techniques.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
  • Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
  • Answered customer requests with friendly, knowledgeable service and support.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Created order management system for sales and customer service personnel to improve client experience and sales efficiencies.
02/2004 to 06/2005 Assistant Store Manager Maverik | Ballard, UT,
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Minimized waste through expense tracking and effective cost control strategies.
Education and Training
Expected in 05/1999 to to High School Diploma | North Little Rock High School, North Little Rock, AR GPA:
Expected in to to | Early Childhood Education Philander Smith College, Little Rock, AR GPA:
Expected in to to | Business Management University of Arkansas At Little Rock, Little Rock, AR GPA:

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Resume Overview

School Attended

  • North Little Rock High School
  • Philander Smith College
  • University of Arkansas At Little Rock

Job Titles Held:

  • Bartender
  • Merchandising Manager
  • Customer Service Manager
  • Assistant Store Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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