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bartender resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Adaptable and enterprising shift lead with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Skills
  • Team Training
  • Account servicing skills
  • Food Preparation
  • Cash Handling
  • Guest Services
  • Point of Sale Systems
  • Quality Management
  • Product Knowledge
  • Account verification
  • Upselling
  • New account creation
Work History
11/2021 to Current
Bartender Nemacolin Woodlands Resort Farmington, PA,
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Followed strict recipes and drink measurements to minimize product used.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
09/2018 to 10/2021
Shift Leader Biscuitville Burlington, NC,
  • Delivered superior training and leadership to team to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged and input information into database system.
  • Observed packing operations to verify conformance to specifications.
05/2014 to 03/2015
Account Manager Momentum Solar Norcross, GA,
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Researched emerging industry trends, applications and concepts to enhance products and services.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Educated clients on new products or services to increase customer engagement with brand.
Education
Expected in 06/2013 to to
High School Diploma:
Beechcroft High School - Columbus, OH
GPA:
Accomplishments
  • Supervised team of 50 staff members.

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Resume Overview

School Attended

  • Beechcroft High School

Job Titles Held:

  • Bartender
  • Shift Leader
  • Account Manager

Degrees

  • High School Diploma

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