Well-rounded Bartender with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service.
Outstanding customer service
Anticipating guest needs
Strong organizational skills
Multilingual in English,Spanish
Elegant garnish station setup
Maintaining glassware stock
Cocktail list development
Knowledge of wine, beer and liquor
Cash and credit transactions
Balancing the cash register
Bartender / BaristaJul 2015 to Current SYV Marriott － Buellton, CA
Delivered quality food and beverage service to guests in a responsible manner.
Maintained full knowledge of all menu items, contents and preparation methods and made recommendations.
Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
Prepared coffee and espresso drinks.
Maintained bar stocks, replenishing daily as necessary.
Stocked beer and wine coolers.
Performed closing duties including cleaning, sanitizing and replenishing.
Changed beer kegs.
Made engaging connections with guests to create loyalty.
1 year bartending experience.
1.5 years hotel experience.
4.5 years restaurant experience.
Food serverDec 2012 to May 2015 Chumash casino and resort － Santa Ynez, CA
Managed morning/Night rush of over 100 customers daily with efficient, levelheaded customer service.
Team member training and conflict resolution.
Resolved customer disputes with tact and professionalism.
Monitored for seating availability, safety and well being of guests. Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.