Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.
Reliable and hardworking Bartender familiar with working alone or with team to serve more than 100+ customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.
Motivated, service-oriented Bartender with over 3 1/2 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Seeking to make impact on forward-thinking bar program with creative mixology skills.
Skills
Safe serving knowledge
Alcohol ordering
Health codes compliance
Maintaining glassware stock
Suggestive selling
Proficient in mixology
Team building
Courteous
Food preparation
Cash register operation
Outgoing personality
Excellent judgment
Cash and credit transactions
Balancing the cash register
Store opening and closing procedures
Employee supervision and motivation
Outstanding communication skills
Inventory control
Employee training
Accurate cash handling
Inventory management
Customer service
Reliable
Experience
02/2015 to Current
BartenderAimbridge Hospitality – Mesa, AZ,
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Prepared and served over 200+ drinks per shift in high-volume fast paced environment.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Trained 5 new bartenders in the past 3 years to increase knowledge of drink preparation and upselling techniques.
Maintained tight financial controls with highly accurate daily registers.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Promoted products to customers to enhance bill totals with high-profit items.
10/2013 to 02/2015
Store ManagerEdible Arrangements – Windsor, CT,
Processed shipments and maintained stock shelf organization.
Increased profits by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
Updated store pricing, signage and merchandising based on current promotions.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Hired, trained and managed team of 6 associates, including evaluating performance and enforcing disciplinary actions.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Strengthened work flow productivity by hiring, managing and developing top talent.
Assumed positions of associate and assistant manager before promotion to store manager.
Coordinated sales reports, reconciled accounts and made bank deposits.
Greeted and assisted all customers daily in high-traffic retailer.
Fostered healthy team environments to promote collaboration and boost productivity.
Oversaw inventory management to minimize waste.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Mitigated regulatory risks by coordinating audits to ensure protocol compliance.
Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Completed series of training sessions to advance from Assistant Manager to Store Manager.
Supported management in exceeding customer service and quality standards.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
09/2012 to 09/2013
Food Service WorkerAmerican Dining Creations – West Point, GA,
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Cleaned work areas, equipment and utensils.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Washed, peeled, cut and measured recipe ingredients.
Upheld food safety standards at all times.
Education and Training
Expected in 05/2013
High School Diploma: Dobyns - Bennett High School - Kingsport, TN GPA:
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