Opening and closing the bar according to employer standards. Maintaining an attractive environment for guests, through strict cleanliness. Ability to answer guests' questions regarding all varieties of beers, including tap beers brewed in-house. Create craft cocktails in a timely fashion, in a high-volume setting. Adhere to state and company standards for serving beverages. Grow relationships with guests with the goal of generating return business. Maximize revenue opportunities by upsetting items, and making educated suggestions based on guests' preferences and palate.
Properly conducted weekly fiscal inventory of bar product including beer, wine, liquor, dry storage and produce. Communicated with vendors regarding order availability, future inventory and special orders. Ensured a superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems in a professional manner. Displayed friendly, outgoing and energetic behavior to create and maintain an inviting, fun atmosphere for guests. Monitor product quality for freshly prepared craft cocktail ingredients and garnishes.
Described a wide variety of beers to customers in an educated manner. Become familiar with a consistently changing beer list, including both locally and globally sourced breweries. Work at a fast pace in a high-volume setting while providing an elevated level of customer experience to generate a loyal clientèle. Cared for multiple customers at the bar and throughout the bar area. Used proper pouring styles to minimize waste. Trained incoming bartenders and servers to a high standard, and of company's guidelines and policies.
Paige Reilly, ABC Director of Operations (The Bell Marker), (747) 241-8200
Ron Ohler, Bar Manager, The Bell Marker, (717) 916-8392
Amin Seddiq, Beverage Director, Taco Bamba, (518) 505-1307
Kirk Spare, Director of Operations, Taco Bamba, (443) 421-9445
Katherine Kitzmiller, General Manager WOB, (703) 577-1636
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