bartender resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Health codes compliance
Extensive spirits knowledge
Suggestive selling
Alcohol ordering
Beer, wine and soju cocktails
Safe serving knowledge
Anticipating guest needs
Food service
Basic accounting
Extensive beer knowledge
Courteous
Employee training
Cash register operation
Outgoing personality
Marketing and sales experience
Licensed Florida drivers license
Able to stand 12 hours
Service-oriented mindset
Cash and credit transactions
Organizational ability
Outstanding customer service
Enthusiastic
Dependable
Experience
Bartender, 06/2022 to Current Rivers Casino – Schenectady, NY,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Checked identification of guests to verify age requirements for alcohol purchase.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Housekeeper, 02/2016 to 10/2020 Compass Group Usa Inc – Lansing, MI,
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Requested maintenance orders to fix non-working equipment and address room damage.
Used cleaning chemicals following proper guidelines.
Cleaned building floors by sweeping, mopping and scrubbing.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Maintained and organized cleaning supplies stock.
Returned rooms to occupant-ready status to satisfy future guests.
Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
Followed safety procedures when handling materials and discarding waste.
Senior Restaurant Manager, 05/1989 to 10/2015 San Manuel Indian Bingo & Casino – Highland, CA,
Scheduled and directed staff in daily work assignments to maximize productivity.
Optimized profits by controlling food, beverage and labor costs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed accounts payable, accounts receivable and payroll.
Oversaw training of supervisors to develop leadership and customer service skills.
Inventory
Food ordering
Profit and lost reports
Sales building
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Updated computer systems with new pricing and daily food specials.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Created detailed reports on weekly and monthly revenues and expenses.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Resolved and investigated complaints regarding service, food quality and accommodations.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education and Training
High School Diploma: , Expected in 05/1989 to Port St. Joe High School - Port Saint Joe, FL GPA:
: , Expected in to Gulf Coast State College - Panama City, FL GPA:
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