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Bartender Resume Example

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LK
BARTENDER
Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Beer, wine and soju cocktails
  • Outstanding customer service
  • Health codes compliance
  • Basic accounting
  • Marketing and sales experience
  • Employee training
  • Organizational ability
  • Sales expertise
  • High-energy attitude
  • Adaptive team player
  • Customer relations
  • Inventory control
Experience
Mcmenamins | Salem , ORBartender06/2020 - Current
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Measured and mixed house ingredients to prepare both custom and craft cocktail menu drink orders.
Msgcu | Farmington Hills , MICall Center Representative08/2020 - 11/2020


Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.

Asked probing questions to determine service needs and accurately input information into electronic systems.

Explained key information regarding products and services to customers to encourage informed decision-making.

Documented conversations with customers to track requests, problems and solutions.

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Omni Hotels | Champions Gate , FLBartender10/2019 - 06/2020
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Managed up to 2500 customers per shift while simultaneously assisting 4 restaurant servers.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Closed due to covid 19 pandemic.

Omni Hotels | Charlotte , NCBartender05/2019 - 10/2019
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently and prepare for forecasted needs.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Fairview Health Services | North Branch , MNStorekeeper10/2015 - 06/2016
  • Increased profits by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Processed shipments and maintained stock shelf organization.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Trained staff to deliver outstanding customer service and assistance.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Oversaw inventory tracking, management and physical inventory counts.
Education and Training
Marcus High School | City, StateHigh School Diploma05/2012
Ogle School Hair Skin Nails | CityCosmetology in Cosmetology01/2015
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
  • Formatting
  • Typos

Resume Overview

School Attended

  • Marcus High School
  • Ogle School Hair Skin Nails

Job Titles Held:

  • Bartender
  • Call Center Representative
  • Storekeeper

Degrees

  • High School Diploma
    Cosmetology in

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