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Bartender Resume Example

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BARTENDER
Summary

Reliable and hardworking professional familiar with working alone or with a team to serve customers and build relationships. Experienced in training and supporting staff. Good interpersonal and multitasking skills in fast-paced environments.

Skills
  • Anticipating guest needs
  • Suggestive selling
  • Outstanding customer service
  • Health codes compliance
  • Safe serving knowledge
  • Team building
  • Employee training
  • Balancing the cash register
  • Service-oriented mindset
  • Basic accounting
  • Marketing and sales experience
Experience
Bartender|Company Name - City, State|05/2017 - 03/2020
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Helped drive average ticket increases by upselling customers from shelf to premium brands.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Trained several new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
Senior Team Leader|Company Name - City, State|03/2015 - 11/2016
  • Assisted management in the hiring process and new team member training.
  • Delivered outstanding service, including interacting with customers, answering customer inquiries and effectively handling any customer complaints.
  • Suggested and organized teambuilding activities and rewarded accomplishments.
  • Promoted safety checks and procedures and promoted safety within the workplace.
  • Generated and shared comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Reviewed specifications and directions carefully to determine precise set up for equipment.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Minimized waste through expense tracking and effective cost control strategies.
Assistant Restaurant Manager|Company Name - City, State|02/2014 - 03/2015
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Maintained entire look of restaurant, keeping it clean and inviting at all times.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
  • Stayed abreast of all federal, state and local regulations and made sure restaurant met food safety standards.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Interacted with customers to gauge responsiveness to hospitality and menus.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Completed regular line checks to maximize quality assurance.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Reduced food waste 12% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Education and Training
Kaplan University|City, StateSome College (No Degree): Business Administration And Management

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Resume Overview

School Attended

  • Kaplan University

Job Titles Held:

  • Bartender
  • Senior Team Leader
  • Assistant Restaurant Manager

Degrees

  • Some College (No Degree) : Business Administration And Management

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