Bartender Resume Example
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BARTENDER
Summary
Reliable and hardworking professional familiar with working alone or with a team to serve customers and build relationships. Experienced in training and supporting staff. Good interpersonal and multitasking skills in fast-paced environments.
Skills
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Experience
Bartender|Omni Hotels - Carlsbad , CA|05/2017 - 03/2020
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Helped drive average ticket increases by upselling customers from shelf to premium brands.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Trained several new bartenders to increase knowledge of drink preparation and upselling techniques.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
Senior Team Leader|Giant Eagle, Inc. - Middletown , IN|03/2015 - 11/2016
- Assisted management in the hiring process and new team member training.
- Delivered outstanding service, including interacting with customers, answering customer inquiries and effectively handling any customer complaints.
- Suggested and organized teambuilding activities and rewarded accomplishments.
- Promoted safety checks and procedures and promoted safety within the workplace.
- Generated and shared comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
- Reviewed specifications and directions carefully to determine precise set up for equipment.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Maintained organized store, responded to customer complaints and answered questions quickly.
- Minimized waste through expense tracking and effective cost control strategies.
Assistant Restaurant Manager|Erickson Living - Glen Mills , PA|02/2014 - 03/2015
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
- Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
- Stayed abreast of all federal, state and local regulations and made sure restaurant met food safety standards.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Completed regular line checks to maximize quality assurance.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Controlled portion sizes and garnishing for optimal cost controls.
- Reduced food waste 12% by overseeing and planning ingredients, anticipated customers and popularity of items.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Education and Training
Kaplan University|City, StateSome College (No Degree): Business Administration And Management
Dean's list
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Resume Overview
School Attended
- Kaplan University
Job Titles Held:
- Bartender
- Senior Team Leader
- Assistant Restaurant Manager
Degrees
- Some College (No Degree) : Business Administration And Management
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