Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Skills
  • Proficient in mixology
  • Maintaining glassware stock
  • Safe serving knowledge
  • Suggestive selling
  • Outstanding customer service
  • Health codes compliance
  • Anticipating guest needs
  • Maintaining a clean bar
  • Outgoing personality
  • Service-oriented mindset
  • Cash and credit transactions
  • Cash register operation
  • Balancing the cash register
  • Organizational ability
  • Employee training
Experience
07/2017 to 11/2017 Bartender Ssp Group | Milwaukee, WI,
  • Balanced daily registers and generated sales reports for management.
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Poured wine, beer and spirits for dining room patrons.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Produced and balanced daily and weekly sales reports.
  • Created signature beverages to increase overall revenue and patron loyalty.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Talked easily with patrons to build rapport and earn repeat business.
01/2016 to 07/2017 Bar Manager Accor Hotels | Washington, DC,
  • Restocked beer and liquor on regular schedule and after special events.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Provided quality control when creating house-made infusions, daily juice and preparations to eliminate downtime and maximize revenue.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Trained 6 staff members to enhance customer service and increase profits through promotional suggestions.
  • Poured wine, beer and spirits for dining room patrons.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Maintained current list of available ride services for inebriated customers.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
07/2015 to 12/2015 Bartender Shift Manager Monarch Casino Black Hawk | Reno, NV,
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Ordered inventory to meet expected demand with adequate stock.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Produced and balanced daily and weekly sales reports.
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Planned and updated menus to accomodate changing trends in customer preferences.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
05/2015 to 07/2015 Bartender Ssp Group | Reno, NV,
  • Balanced daily registers and generated sales reports for management.
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Produced and balanced daily and weekly sales reports.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Created signature beverages to increase overall revenue and patron loyalty.
  • Restocked beer and liquor on regular schedule and after special events.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
Expected in 05/2012 High School Diploma | Booker T Washington, Tulsa, OK GPA:
Expected in | Paralegal Studies Tulsa Community College, Tulsa, OK GPA:

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Resume Overview

School Attended

  • Booker T Washington
  • Tulsa Community College

Job Titles Held:

  • Bartender
  • Bar Manager
  • Bartender Shift Manager
  • Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)

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