LiveCareer-Resume

bartender resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Calm [Job Title] with [Number] years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manages workflow and optimizes team strengths to meet service quotas. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Technologically-savvy [Job Title] with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in [Product or Service] solutions.

Skills
  • Outstanding customer service
  • Organizational ability
  • Balancing the cash register
  • Cash and credit transactions
  • Cash register operation
  • Maintaining a clean bar
  • Courteous
  • Anticipating guest needs
  • Suggestive selling
  • Health codes compliance
  • Outgoing personality
  • Food preparation
Education and Training
Strayer University Columbus, GA, Expected in 2023 : BBA - GPA :
Experience
Watermark Retirement Communities - Bartender
Gap, PA, 09/2019 - 06/2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created unique cocktails for special events.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Restocked beer and liquor regularly and after special events.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Monitored patron alcohol consumption to encourage safety.
Prudential - Team Leader
Boston, MA, 06/2014 - 02/2021
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Rotated through series of different stations based on team needs.
Clothing Factory Of Wetumpka - Supervisor of Factory Operations
City, STATE, 01/2006 - 07/2013
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Coordinated schedules and oversaw work of warehouse employees, and trainees.
  • Supervised, trained and evaluated over 10 employees in logitistics type industry.

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Bartender
  • Team Leader
  • Supervisor of Factory Operations

Degrees

  • Some College (No Degree)

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