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Bartender Resume Example

Resume Score: 80%

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Kristian
Trout
Professional Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service. Getting up to speed quickly and driving sales. Offers flexible schedule to work. Relies on 10 years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Skills
  • Sales techniques
  • Quality Assurance
  • Customer Service
  • Self-direction
  • Credit card processing
  • Order fulfillment
  • Computer proficient
  • Money handling abilities
  • POS systems expert
  • Identification checks
  • Refunds and exchanges
  • Point of sale knowledge
  • Liquor law compliance
  • Stocking and replenishing
  • Product upselling
  • Cash register operations
  • Payment collection
  • Drawer management
  • Daily transaction summarizing
  • Price changes
  • Time management skills
  • Product and service sales
  • Order taking
Education
Unversity of PhenioxCityAssociate of Science: Business Administration And Management
Alvin Community CollegeCity, StateAssociate of Science: Business Administration And Management
Work History
Company Name- Bartender
City, State01/2020 - 03/2020
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Collected and authorized payments of guests.
  • Poured and prepared mixed drinks for over 50 customers daily and created new libations drawing in clientele.
  • Followed alcohol awareness procedures for prevention of intoxicated guests.
  • Trained 5 new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
  • Maintained accurate cash drawer of $250 or more per shift.
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
  • Closed out cash register with100% accuracy and prepared cashier report.
Company Name- Bartender
City, State10/2018 - 10/2019
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Waited on up to 12 customers at bar and at 15-table bar area.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Generated higher ticket averages by suggestive up-selling techniques.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Closed out cash register with 100]% accuracy and prepared cashier report.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.
  • Maintained accurate cash drawer of 300 per shift.
  • Managed disruptive customer behavior and mitigated liability
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Company Name- Server
City, State03/2018 - 10/2018
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Managed food resources, memorized orders and coordinated service in 40- table restaurant.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Bussed and reset10 tables per shift, working efficiently to keep dining room and work areas clean.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
Accomplishments
  • Promoted to trainer
  • Supervised team of 11 staff members.
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Resume Overview

School Attended

  • Unversity of Pheniox
  • Alvin Community College

Job Titles Held:

  • Bartender
  • Server

Degrees

  • Associate of Science : Business Administration And Management
    Associate of Science : Business Administration And Management

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