Friendly, courteous, outgoing and full of experience in customer service. Twenty years in the field with a strong desire to drive business success. Veteran Bartender with progressive experience in the hospitality industry ranging from casual to high-end. Looking to contribute to a dynamic team at a high-volume, fast-paced establishment. Looking to bring my mixology proficiency and engaging customer service skills to a challenging environment. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff. Friendly Receptionist with knowledgeable about security, service and clerical requirements. Able to take on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Personable committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management, and scheduling.
Responsibilities include :
-Attend and actively participate in daily team updates and schedule training sessions and retain knowledge covered therein.
-Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections in Freedom Beat and Furnance.
-Work cohesively with other employees to provide guests with a superior level of service and uncompromising guest experience.
-Maintain complete knowledge of designated glassware, ingredients, preparation methods and garnishes for each drink.
-Obtain assigned bank at the beginning of the shift, returning it at the end of the shift and ensure accuracy of contracted monies, keeping bank secure at all times.
-Maintain count on tickets and perform cash drops at the end of the shift.
-Accurately and efficiently close out all cash checks for servers , provide accurate change from monies received.
-Accept servers cash out reports, paying out the correct amount of charge tips for each server report received.
-Provide Apprentice bartenders with direction and coaching to ensure proper operation of the bar and assist them when necessary.
-Clean all equipment, tools, and supplies and maintains equipment in good working order and maintain the cleanliness and appearance of the bar and all related storage areas.
-Communicate with managers, co-workers and the guests in order to fulfill and address any issue or needs requested by guests and or other employees.
-Work with the Management Team to perform regular inventories, ascertain par levels for items, and compile beverage orders for the Management Team to place.
-Perform all other job related duties as requested.
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