Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.
Dedicated to providing memorable experiences to build a loyal customer base. Able to help new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Experienced in high-volume restaurant environments. Knowledgeable about sales and service strategies, methods for coaching junior employees and techniques for improving revenue by promoting items and taking advantage of upsell opportunities. Advanced user of Point-of-Sale systems and familiar with restocking supplies, maintaining clean customer and work areas and accurately handling money.
Criminal justice Major
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