Strong team member who is energetic and outgoing. Handles multiple responsibilities while providing exceptional customer service. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Greeted guests with a pleasant smile and superior customer service.
Adhered to recipe and presentation standards for specialty coffee drinks.
Protected store assets and facilities by ensuring compliance with company policies and procedures.
Correctly followed all health, safety and sanitation guidelines.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Helped employees operate productively and stay on task to meet business and customer needs.
Documented receipts, employee hours and inventory movements.
Proofed dough products and baked breads, cookies and other bakery products.
Oversaw overnight store operations, including staff assignments and production lists.
Provided professional and courteous service at all times.
Assessed customer needs and responded to questions.
Worked overtime shifts during busy periods.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Demonstrated that customers come first by serving them with a sense of urgency.
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