barista resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Safe Food Handling Practices
Credit Card Transactions
Product Displays
Experience
01/2023 to CurrentBaristaCrossroads Diversified Services | Inglewood, CA,
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Followed health, safety and sanitation guidelines to pass state inspections.
Collected payments and provided accurate change.
Created complex, hand-crafted beverages based upon customer preferences.
Addressed and resolved customer concerns to maintain brand loyalty.
Memorized official and off-menu coffee and tea preparations.
Supported highest standards of conduct and service to support company reputation.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Stocked customer service stations with paper products or beverage preparation items.
Gave samples of popular coffee and tea blends to create sales opportunities.
Implemented recycling and compost programs to reduce trash waste and improve green footprint.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Prepared and served hot or cold beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Utilized POS system to receive and process customer payments.
Input orders into point of sale system and handled customer payments.
Described menu items to customers and suggested appealing products.
Provided customers with product details, coffee blends and preparation descriptions.
Restocked product displays based on demand and projected sales.
Demonstrated techniques on using multiple beverage machines with new team members.
Wrapped, labeled and dated food items for sale.
Recommended pastries and sandwiches to pair with customers' beverages.
Checked brewing equipment for proper functionality.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Created signs and displays to advertise store products or events.
Sliced fruits, vegetables and meats for use in food service.
01/2022 to CurrentSeamstressMission Linen Supply | Grand Prairie, TX,
Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
Pinned altering folds or marked cloth at seam to indicate alterations in progress.
Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
Pressed, steamed and hung items to prepare alterations for pick-up.
Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.
Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
Checked fabric for markings and pins to sew together correctly.
Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
Aligned items under needles using machine guides, clamps and templates.
Matched cloth pieces in correct sequences prior to sewing and verified correct dye lots and patterns.
Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
Contacted maintenance team for machine repairs or mechanical issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
06/2021 to 12/2022Scheduling AssistantHealthpro Heritage | Baton Rouge, LA,
Developed effective scheduling processes to achieve production objectives.
Completed timely changes and updates to schedules in central scheduling system.
Entered information into system to update status reports.
Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
Copied and faxed important information for patient and client records.
Provided reminder calls to clients prior to scheduled visits.
Utilized MS Office and Excel to analyze data and create spreadsheets.
Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
Communicated schedule changes to appropriate department personnel and other ancillary areas.
Sent out frequent telephone or email reminders of scheduled meetings to participants.
Set and confirmed customer appointments.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Handled incoming calls and directed callers to appropriate department or employee.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Drove customer feedback to deliver information to management for corrective action.
Composed, edited and typed complex memos and reports with job-related software.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
02/2020 to 07/2021Shift LeaderLuk Inc | KY, State,
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Educated customers about offerings, promotions and pricing to boost sales.
Coached team members to increase productivity and reduce workplace accidents.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated shift workers for inventory receiving, auditing and restocking.
Evaluated employee performance, delivering individualized feedback and praise.
Planned and managed resources to consistently meet production, quality and cost goals.
Assessed reports and adjusted workflows to realign with targets.
Reviewed operational records and reports to project sales and determine profitability.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
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