LiveCareer-Resume

barista resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly motivated food and service Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills
  • Stocking and replenishing
  • Sales trends
  • Cash Handling
  • Upselling
  • Excellent people skills
  • Multi-tasking strength
  • Point of sale operation
  • Problem-solving skills
Work History
Barista, 10/2021 to Current
Boulevard Of GreensFort Worth, TX,
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cultivated to recall customers' names and address each by name.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Upsold specialty items with beverages, increasing store sales.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Concessions Stand Lead, 03/2019 to Current
LegendsMinneapolis, MN,
  • Consistently provided friendly service to promote better customer engagement.
  • Corrected order issues, provided refunds and replaced items.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times. Including operating the grill and prepping food products.
  • Adhered to alcohol service policies and procedures.
  • Developed solutions for observed deficiencies, garnering widespread customer appreciation.
  • Supported team members with various needs depending on customer influx and demand. Including operating a POS.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
  • Responded to customer complaints to help resolve issues.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.
  • Worked flexible hours: night, weekend, and holiday shifts.
Location Manager, Sales Ass., Asistant Manager, 10/2019 to 12/2021
Chumash CasinoSanta Ynez, CA,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Maintained records related to sales, returns and inventory availability.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Prepared large cash deposits with zero discrepancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Sales Associate, 08/2021 to 09/2021
Kidz KornerCity, STATE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Prepared large cash deposits with zero discrepancies.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Vocational CNA And HHA: Health Aide, Expected in 10/2009
Kaplan College - San Diego, CA,
GPA:
GED: , Expected in 02/2002
San Diego Adult School - San Diego, CA,
GPA:

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Resume Overview

School Attended

  • Kaplan College
  • San Diego Adult School

Job Titles Held:

  • Barista
  • Concessions Stand Lead
  • Location Manager, Sales Ass., Asistant Manager
  • Sales Associate

Degrees

  • Vocational CNA And HHA
  • GED

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