LiveCareer-Resume

barista resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Positive and upbeat hostess/barista tending to customer needs to the best of my ability. I am currently working at Everybody's Coffee in Chicago, IL. I hope to pursue an education and career in Journalism. I have always had a strong passion for the art of writing. Writing has evolved me into my most positive self and has created a gate for my personal and intense thoughts on society, activism, and perception of everyday life. I believe that the positive energy that is put forth towards any setting and especially the workplace makes all the difference. I am very determined to make the most out of any work experience. I like to be involved within my work environment through making life-long connections with my co-workers and guests and ensuring a positive work space. These connections are what drive me to go to the workplace everyday.

Skills

I am very focused on customer connections and everyday interactions. I am an outgoing person, and I take pride in my personality and how I've been able to express myself confidently and meet people. I am a "team-player" and like to ensure that everyone around me has positive energy throughout the day. I am also very detail oriented from an operations perspective, leading to an optimistic and engaging experience for guests. I am also focused on conflict de-escalation to make sure that the environment isn't disrupted.

  • Active listener
  • Conflict mediation
  • People skills
  • Friendly, positive attitude
  • Multitasking
  • Documentation skills
  • Communication
  • Filing and data archiving
  • Quality Assurance
  • Data processing
  • Excellent communication skills
  • Microsoft Office
Education and Training
Glenbrook South High School Glenview, IL, Expected in 05/2020 High School Diploma : - GPA :
Oakton Community College Des Plaines, IL Expected in : Journalism - GPA :
Experience
Major Food Group - Barista
Miami, FL, 07/2022 - Current
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Clubcorp Club Operations, Inc. - Barista
Southfield, MI, 11/2020 - 06/2022
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Resolved customer disputes with tact and professionalism
  • Addressed and resolved customer concerns to maintain brand loyalty.
Clubcorp Club Operations, Inc. - Hostess
Medina, MN, 07/2020 - 06/2022
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Company Name - Hostess
City, State, 08/2019 - 03/2020
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.

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Resume Overview

School Attended

  • Glenbrook South High School
  • Oakton Community College

Job Titles Held:

  • Barista
  • Barista
  • Hostess
  • Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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