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Barista Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Profile
Enthusiastic Barista committed to the highest level of professionalism and customer satisfaction with excellent communication skills and a strong motivation to succeed.
Qualifications
  • Cooperative team member
  • Extremely organized
  • Quick learner
  • Strong verbal communication
  • Issue resolution
  • Attention to detail
  • Suggestive selling
  • Extensive latte making knowledge
  • Outstanding customer service
  • Excellent judgment
  • Maintaining a clean bar
  • Anticipating guest needs
  • Courteous
  • Food preparation
  • Food service
  • Able to stand 8+ hours
  • Cash and credit transactions
Education
Verdugo Hills High School Sunland-Tujunga, CA Expected in 2014 High School Diploma : - GPA : GPA: 3.0 GPA or higher Received student of the month award Principal's Assistant
GPA: 3.5+
Awarded with a silver seal of honors with completion of High School career
Teacher's Assistant
Photography and Digital Imaging program
Yearbook Staff
Dance Team
Participated in fundraisers
Participated in on-stage productions
Fundraising Committee
Prom Committee
Participated and donated in UCLA blood drive

Glendale Community College Glendale, CA Expected in : Undecided - GPA : Current
Experience
Universal Health Services - Barista
Huntington, WV, 03/2014 - Current
  • Adhered to recipe and presentation standards for specialty coffee drinks.
  • Resolved customer disputes with tact and professionalism.
  • Correctly followed all health, safety and sanitation guidelines.
  • Greeted guests with a pleasant smile and superior customer service.
  • Weighed, ground and packed coffee per customer orders.
  •  Maintained clean and organized work space, enabling coworkers to locate resources and product.
  • Maintained calm demeanor during high-volume periods and special events.
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Arranged merchandise in innovative and eye-catching displays.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Thoroughly explained the characteristics and descriptions of beverages and pastries on the menu to customers.
  • Effectively handled customer complaints and special requests.
  • Provided prompt, efficient, friendly, and quality service at all times.

Ymca Of Delaware - Baby Sitter
Newark, DE, 08/2012 - 08/2014
  • Demonstrated ability to supervise and care for children in the absence of parents or regular caregiver.
  • Good communication and interpersonal skills.
  • skilled in diaper-changing and bottle-feeding.
  • Demonstrated ability to handle emergency situations efficiently and contact on emergency numbers quickly.
  • Skilled in playing games and engaging children in educational activities.
  • Profound ability to bathe, dress and feed infants and children.
  • Able to organize activities such as games and outings to provide fun and exercise.
  • Extended ability to perform housekeeping duties and arrange meals for children in keeping with employer's instructions.
  • Ability to act quickly and stay calm in medical emergencies.
  • Profound patience while dealing with children.
  • Good sense of humor and playfulness.
Carlyle - Assistant
Washington, DC, 01/2007 - 07/2013
  • Greeted customers entering the camp grounds to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing camp grounds.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Conducted weekly walk-throughs with the manager to discuss visual displays of the camp grounds.
  • Handled heavy flow of paperwork.
  • Scheduled customer reservations.
  • Restocked inventory and reviewed income/gross to verify proper replenishment.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Served as the main liaison between customers and management.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks.
  • Excellent skills and knowledge in maintaining cleanliness and personal hygiene standards.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Directed calls to appropriate individuals and departments.
  • Monitored cash to ensure adequate cash supply.
  • Created and maintained an organized work space.
  • Dedicated to continuously improving customer service.
  • Ensured the safety of customers in pool area.
  • Maintains order in the pool and adjoining areas.
  • Knowledge of pool equipment and maintenance.
  • Knowledge of rules and regulations governing conduct of the public at pools.
  • Skilled in swimming.
  • Ability to react quickly and calmly in emergencies.
  • Knowledge of lifesaving methods and procedures, including first aid and standard resuscitation measures.
  • Hands-on experience in setting tables, setting place and placing decorations.
  • Recommended alternative items if product was out of stock.
  • Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds.
  • Exceptional verbal and written communication skills.
Skills
Communication Skills
Creative and Quick Problem Solver
Excellent Customer Service
Exceptional Multi-tasking
Organizational Skills
Quick Learner
Works Well With Others
Trusted Cash Holder
Positive and Optimistic
Organized and Efficient Server
Food Handling Preparation
Safety-Oriented
Committed Team Player

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Resume Strength

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Resume Overview

School Attended
  • Verdugo Hills High School
  • Glendale Community College
Job Titles Held:
  • Barista
  • Baby Sitter
  • Assistant
Degrees
  • High School Diploma

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