barista resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in any industry. Hard worker and detail oriented. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Goal-oriented worker with organization.
Skills
Exceptional customer service
Point of sale knowledge
Ordering procedures
Coffee machinery
Beverage preparation
Food preparation and safety
Menu memorization
Friendly and outgoing
Performance improvement
Opening and closing duties
Cash handling
Highly observant
Employee training
Food running
Food preparation
Multitasking
Computer proficient
Strong communication skills
Conversant in Spanish
Self motivated
Fluent in Spanish
Adaptive and creative
Work History
01/2019 to 07/2019
BaristaWinona Health – Winona, MN,
Restocked display cases with attractive arrangements to promote specialty food items like pastries or breakfast sandwiches.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
Recommended products based on solid understanding of individual customer needs and preferences.
Created numerous drinks in average shifts with consistently positive customer satisfaction scores.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Maintained supply levels in counter and customer areas to meet typical demands.
Controlled line and crowd with quick, efficient service.
Memorized ingredients and recipes for seasonal drinks.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prioritized drink requests while managing interruptions.
Cultivated ability to recall customers' names and address each by name.
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Educated coworkers and customers about new products.
Created original artwork for specials board display daily.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Kept register accurate through correct billing, payment processing and cash management practices.
05/2017 to 04/2018
ServerVolunteers Of America – Phoenix, AZ,
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Up sold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Restocked salad bar and buffet for lunch and dinner service.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Checked identification to enforce age requirement for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
08/2016 to 01/2017
HostessBeaver Creek Ski Resort – Avon, CO,
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Documented reservations and communicated changes to guests.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Education
Expected in 05/2018 to to
High School Diploma: Tnt Academy - Lilburn, GA, GPA:
Expected in to to
: Business Strayer University - Chamblee, Ga, GPA:
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